Assistant Reception Team Manager - Shirley First impressions are the most important right? Our welcoming reception areas are a hive of activity and at the epicentre of the action. Often the first and last point of contact for our guests and the first place to go for advice or assistance, service here needs to be second to none. This diverse and challenging role is responsible for working alongside the Reception Manager in ensuring the reception team are on point, all the time, ready to jump in to action, interact with our guests to use our latest technology and ensure they have a flawless experience. "Solihull offers a great combination of urban sophistication and rural tranquillity. Our Solihull hotel is located in peaceful surroundings, yet less than ten miles from Birmingham city centre. As 'England's second city', Birmingham is packed with things to see and do, From the Mailbox, one of the best and most unique shopping centres in the UK, to trendy bars and a diverse range of restaurants. Plus, if you're here with the kids, look no further than Cadbury World or the National Sea Life Centre." So what do we need from you? -An infectious personality -Initiative to solve any problem for our guests -Ability to motivate and engage others -Team player and ability to partner with other departments -A passion for delivering outstanding guest service Come and be part of something new & something special - Work, Grow & Play the Village Way