Job summary Are you enthusiastic, driven, and motivated to deliver a high-quality service learn? If so, this could be your best ever career move Talk about a chance to make a difference - our entire teams across our Hospitals and Community sites genuinely rely on our service to ensure that they're all paid accurately and on time. And with customers at the heart of all we do, we aim to meet the needs of all our fellow MFT colleagues. In short, the role of Payroll Operations Manager focuses on the operational management of the Payroll, Pensions and Travel teams, developing Standard Operating Procedures (SOP's) to support business sustainability, improve efficiency and effectiveness, promoting staff development and career progression. In return for your hard work and commitment we offer: An excellent pay structure. A pension scheme with an employer contribution of 23.78%. Annual leave starting at 27 days plus bank holidays rising to 29 days after 5 years' service and 33 days after 10 years' service. A range of staff benefits including a lease car scheme and cycle to work. Main duties of the job You'll work closely with internal and external stakeholders to provide ongoing training and support to your teams whilst working alongside the Deputy Head and Head of Payroll Services to continually strive for service improvement and influence positive changes. You'll provide support to ensure the timely and accurate provision of Payroll and Pension services for the Trust and clients. You'll manage the Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues ensures employee data is current and correct. You'll interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions. You'll support the review and development of policies and ensure adequate Standard Operating procedures (SOP's) are in place, some of which will have an impact outside of the Department and Directorate, to support consistency, good practice, and compliance. You'll communicate, coordinate and manage the production of 'As Is' process mapping of all current Payroll and Pension processes, identify improvements, eliminating duplication and any issues before producing confirmed 'To Be' processes, ensuring efficiency and effectiveness of resources. About us MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 349-COR-6941096C Job locations Parkway Business Centre Princess Road Manchester M14 7HR Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Person Specification Qualifications Essential oHold masters and or be studying towards CIPP Diploma in Payroll Management or NVQ level six or demonstrate knowledge and experience to an equivalent standard within NHS payroll. Desirable oGCSE's in 5 other subjects 9-4 (A-C) or equivalent Knowledge nad Experience Essential oPrevious Experience in a managerial role. oKnowledge of Statutory or Pension legislation oAble to do accurate Mathematical Calculations oExperience of working in a Pensions, Payroll or Finance office oAbility to Working autonomously and interpreting legislation and national Terms and Conditions to provide advice to stakeholders oAbility to develop knowledge of NHS pay, pension and appropriate statutory regulations oHold or studying towards CIPP Diploma in Payroll Management Skills & Abilities Essential oStrong organisational skills with ability to prioritise own workload. oAble to deliver a high level of customer satisfaction oAble to instigate change. oMaintain and use effectively up to date knowledge and awareness of statutory requirements oClear written and verbal communication skills, along with effective listening skills. oBe an effective team worker able to work within given guidelines and ensure subordinate staff meet necessary timescales oStrong coaching and training skills. oDemonstrate interpersonal and leadership skills, self-motivation, flexibility, oAbility to travel Values & Behaviours Essential oAble to manage priorities under pressure as busy demanding role. oAble to provide reasonable flexibility in terms of hours worked oProfessional approach. oAdaptable to change. oTo work collaboratively and empower others. oStrong ability to create and sustain good working relationships oDemonstrate positive drive and commitment oAbility to multitask and continue to function to a high standard Person Specification Qualifications Essential oHold masters and or be studying towards CIPP Diploma in Payroll Management or NVQ level six or demonstrate knowledge and experience to an equivalent standard within NHS payroll. Desirable oGCSE's in 5 other subjects 9-4 (A-C) or equivalent Knowledge nad Experience Essential oPrevious Experience in a managerial role. oKnowledge of Statutory or Pension legislation oAble to do accurate Mathematical Calculations oExperience of working in a Pensions, Payroll or Finance office oAbility to Working autonomously and interpreting legislation and national Terms and Conditions to provide advice to stakeholders oAbility to develop knowledge of NHS pay, pension and appropriate statutory regulations oHold or studying towards CIPP Diploma in Payroll Management Skills & Abilities Essential oStrong organisational skills with ability to prioritise own workload. oAble to deliver a high level of customer satisfaction oAble to instigate change. oMaintain and use effectively up to date knowledge and awareness of statutory requirements oClear written and verbal communication skills, along with effective listening skills. oBe an effective team worker able to work within given guidelines and ensure subordinate staff meet necessary timescales oStrong coaching and training skills. oDemonstrate interpersonal and leadership skills, self-motivation, flexibility, oAbility to travel Values & Behaviours Essential oAble to manage priorities under pressure as busy demanding role. oAble to provide reasonable flexibility in terms of hours worked oProfessional approach. oAdaptable to change. oTo work collaboratively and empower others. oStrong ability to create and sustain good working relationships oDemonstrate positive drive and commitment oAbility to multitask and continue to function to a high standard Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Manchester University NHS Foundation Trust Address Parkway Business Centre Princess Road Manchester M14 7HR Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)