Executive Personal Assistant - AI-Powered Lifestyle Support
About BlckBx
BlckBx is an AI-powered personal assistant platform transforming how companies support their employees by alleviating the burden of personal life admin. We work with top companies, providing their employees with a unique AI-human hybrid personal assistant that focuses on non-work-related tasks. Our mission is to help professionals, especially working families, achieve a better work-life balance. Were an ambitious tech start-up, and were looking for people who are excited by our mission and passionate about being part of a dynamic, client-focused, and tech-driven environment.
Role Summary
Were looking for highly motivated, tech-savvy Executive Personal Assistants who thrive in a fast-paced, client-facing role. This isn't a typical personal assistant role where you manage one or two clients supporting office-related tasks. This is a fast paced environment, supporting clients and their families who you get to know and build relationships with to support them in their everyday lives outside work.
You'll be working on a wide range of tasks - no day is ever the same. From booking holidays, restaurants and activities, finding gifts and personal shopping - all the way to managing household needs and personal life admin tasks.
If you have a client-first mindset and have proven experience dealing with customers face to face, can adapt to new technology quickly, and love the idea of working in a professional but lifestyle-focused role, BlckBx is the place for you. This role is fast-paced, and for those who demonstrate ambition and abilities beyond the core responsibilities, there are rapid promotion opportunities and clear paths for progression within the company.
Key Responsibilities
* Client Support: Manage non-work-related administrative tasks for multiple clients simultaneously, ensuring prompt, accurate, and efficient task completion.
* Tech-Savvy Task Execution: Embrace new technology to enhance task delivery, proactively learning new tools, systems, and AI-driven features to serve clients better.
* Proactive Problem Solving: Seek solutions independently, approach tasks with curiosity, and utilise BlckBx's platform capabilities to address client needs.
* Lifestyle & Professional Task Management: Handle a diverse range of tasks, from personal appointments to lifestyle recommendations, and complete end-to-end planning for clients with a B2B2C approach.
* Commercial Awareness: Understand BlckBx's service model and the impact of client satisfaction on the company's growth. Consistently deliver client experiences that reinforce our brand.
* Client Engagement: Maintain consistent and friendly communication, ensuring client satisfaction, collecting feedback, and adapting your support based on client needs and preferences.
Ideal Candidate Profile
* Academic Achievements: Recent graduates or individuals with strong A-levels. Academic background showcasing intelligence, diligence, and commitment.
* Client-Facing Experience: Prior experience as a PA / Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction.
* Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI tech start-up.
* Tech-Savvy and Adaptable: Quick to learn new technologies, AI tools, and digital platforms. Proactively seeks out new solutions to improve service quality.
* Self-Starter and Fast Learner: Ability to work independently, prioritise tasks, and manage time efficiently across multiple clients.
* Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing client retention, and growing BlckBxs reputation.
* Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate context with a B2B2C model.
What We Offer
* Flexible Remote Working: The flexibility to work from home, but were looking for people who see flexibility as a bonus, not the main attraction.
* Dynamic Start-Up Environment: Be part of an ambitious AI tech start-up with opportunities to grow, innovate, and make an impact.
* Continuous Learning: Develop expertise in a cutting-edge AI platform and gain exposure to new technologies and best practices in client engagement.
* Career Growth & Rapid Advancement: BlckBx is a fast-paced, high-growth environment where ambition and talent are quickly recognised. Individuals who demonstrate skills and potential beyond their core role can expect rapid promotion and progression.
* Salary range £27-£30k depending on experience.
If you're a bright, motivated individual who loves tackling challenges and delivering exceptional client experiences, we'd love to hear from you! Apply to BlckBx and be part of our mission to redefine lifestyle support for todays workforce helping to end burn out for working families and levelling the playing field for women in the workplace.