Premex are on the look out for a Scheduling Assistant.
As a Scheduling Assistant you will be responsible for managing the booking and scheduling of appointments for claimants attending assessments through the Functional Assessment Service (FAS). You will liaise with the Prime and Department for Work and Pensions (DWP) to ensure accurate availability of staff, collaborating with the planning manager to maintain accurate capacity information, and documenting reasons why assessments cannot take place.
Knowledge and Experience needed
* Previous experience in a scheduler role Administrational
* Worked in an Office Environment
* Customer Service
* Understanding of the FAS process.
* Proficient in the use of scheduling software
* Understand customers & their potential needs
* Understanding and creating Management Information
* Knowledge of relevant data protection regulations and best practices in handling sensitive information
* Adherence to policies and procedures to maintain high standards
* Excellent planning and organisation skills with the ability to manage multiple priorities and deadlines
* Excellent communication skills both written and oral
* Able to work independently as well as part of a team
* Problem Solving and Implementation of solutions
* Able to collaborate effectively with others.
Benefits Include
* £250.00 refer a friend scheme
* Private Health Insurance
* Health Screening every two years
* Company sick pay increasing with length of service
* Support with revalidation and we pay for your NMC/HCPC pin
* Free Access to great tools to support CPD
* Annual Leave increasing with length of service
* Holiday sell back scheme + guaranteed birthday leave
* Fantastic opportunities for promotion and professional growth
* Employee Assistance Programme
* Company pension scheme
* Company events including a Summer Festival
* Discounts for 100s of stores and memberships with our ENGAGE app
Role Details
This role is a mixture of Office and Home based.
Location: BL6 6PQ Horwich Bolton.
Hours: 37.5 Hours per week 09.00 – 17.00
ExamWorks UK will continue to provide Functional Assessments until 2029.
We are a proud disability confident supporter. We guarantee an interview to any disabled candidate who matches the role criteria.
If completing an application is an issue for you, please do not hesitate to email recruitment@examworks.careers stating the role you are interested in and the relevant recruiter will be in touch. Should you need any adaptations to the application or interview process or to assist you in a dilemma with us, please do get in touch.
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