Job Title: IT Support Engineer Level: 1st - 2nd Line Location: Salford, Manchester Salary: ranging from £26,000 - £28,000 Contract - Fixed term or temp to perm Temp to Perm - initial day rate contract moving to perm hire Are you ready to take the next step in your IT career? Join a well-established retail company with over 100 years of success We're seeking a proactive and enthusiastic 1st/2nd Line IT Support Engineer on a 6-month Fixed Term Contract, with the exciting potential to become a permanent member of the team. What You'll Be Doing Every day will be an opportunity to make a difference Your responsibilities will include: Setting up and maintaining hardware (laptops, desktops). Supporting a thriving internal user base of 100 employees. Managing new starter setups and processing leavers efficiently. Troubleshooting and supporting printers. Configuring and installing networks (switches, VPNs). Ensuring the seamless operation of IT functions across the business. What We're Looking For We're seeking someone who's not just tech-savvy but also passionate about delivering excellent support. You'll thrive here if you are: Energetic and enthusiastic, with a "can-do" attitude. Calm and effective in a fast-paced environment. A natural problem-solver with strong troubleshooting skills. Self-motivated, with a fantastic work ethic. A driver with your own vehicle (highly desirable). Technical Skills You'll Need Active Directory and Group Policies. Windows Server (2012, 2016, 2019). Configuring and installing networks (switches, VPNs). Familiarity with DNS, DHCP, and TCP/IP protocols. Knowledge of anti virus and security software. Proficiency in Office 365 Suite, including SharePoint, Teams, and OneDrive. Why Join Us? We don't just offer a role, we offer a career that comes with great benefits, including: 20 days holiday bank holidays, increasing by 1 day annually (up to 25 days). A company pension scheme. Free on-site parking. Generous staff discounts. Comprehensive life insurance. If you're excited to bring your expertise to a dynamic team and hit the ground running, don't wait-apply today Interviews are starting soon, so let's make it happen This updated version emphasises excitement, career potential, and a positive work environment, creating a more inviting and professional tone