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Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley.
Job overview
We are excited to advertise this newly created post working in the two Community Diagnostic Centres due to be fully operational in March 2025. The postholders will work within the two CDC's to ensure the safe administrative management of all patients using the service.
We are looking for candidates with significant experience across a range of processes including management/supervision of staff, allocation of work/resource, creation of standard operating procedures and training plans.
Main duties of the job
1. To assist the Assistant Service Managers in the provision of a high quality administrative/operational service.
2. To be responsible for the day-to-day operational management of the clerical and administrative team for both CDCs.
3. To provide and develop a working environment which encourages high morale and commitment amongst the staff and excellent customer service.
4. To ensure all administrative staff working within the CDC deliver a high quality, responsive and cost-effective service in line with the requirements of the Trust's internal Policies, Procedures and the Department's Service Plan.
5. To deputise for the Associate Service Managers as required.
Person specification
Qualifications
* Educated to degree level or evidence of equivalent level of ability/experience.
Experience
* Minimum 5 years previous experience and minimum 2 years management or supervisory experience of managing staff, including staff appraisal in NHS or similar large, multi-professional organisation.
Knowledge
* Sound understanding of practical Data Protection/Information Governance Issues.
* Good numeracy skills including basic budgetary understanding and application of controls.
Personal Qualities
* Ability to manage staff effectively including motivation, team building, training and development as well as disciplinary, sickness and performance issues.
* Ability to communicate and develop productive working relationships with multi-professional staff at all levels of the organisation.
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
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