Time left to apply End Date: January 12, 2025 (6 days left to apply)
Job Requisition ID: 0045362
Role: GP Relationship Manager
Full Time: 37.5 hours per week (Monday – Friday, 09:00-17:00)
Type: Permanent
Salary: £40,000 Plus 40% Bonus Potential & £6,000 Car Allowance
Area: Central and West London (primarily field-based work)
Start Date: April 2025
HCA Healthcare UK (HCA UK) is offering a competitive compensation package to recruit a GP Relationship Manager to join our Corporate Physician Services Team.
As a GP Relationship Manager, you’ll be maintaining and developing relationships between our HCA UK facilities and referring partners in and around London. This is a field-based role where you will market our facilities’ services to GPs and other health professionals. This position reports to the Director of Business Development for HCA Healthcare UK Corporate.
What you’ll do:
1. Deliver a high standard of support and communication to GP practices and other healthcare professionals.
2. Actively prospect for new business and growth.
3. Develop an understanding of HCA UK service lines to promote to referrers, practice staff, and other clinic personnel and ensure referrers are aware of our referral pathways.
4. Establish strong and productive multi-level relationships with key GP practices and other referring health professionals, clinicians, and practice staff while presenting a credible image to these external stakeholders.
5. Complete consultative sales meetings with referrers to gain a thorough understanding of customer needs, business challenges, and use that understanding to develop a sales plan and customer-focused solutions to drive facility growth. Consistently use CRM system to track activities.
6. Engage with Marketing to develop GP-focused collateral and support local marketing plans engaging with schools, residences, and business parks.
7. Collaborate with our Events Managers and consultants to organise and plan educational sessions and events for referrers (i.e. Lunch & Learns).
8. Attend GP and other referring health professional-focused events, including networking events, evening GP seminars/webinars, and GP and consultant networking breakfast meetings (some events are outside normal shift hours and may include some evenings and weekends).
9. Visit target referring practices educating referrers on services offered by the facility and effectively convey the benefits of the business relationship.
10. Identify barriers and communicate to leadership using CRM system. Be responsible for Issue Resolution processes and work to implement solutions and complete follow-up meetings to gain or retain business.
11. Prepare and present sales reports as required by leadership to identify trends, additional business opportunities, and obstacles to business growth.
What you’ll bring:
1. Seasoned “consultative or service-oriented” sales experience required.
2. 2-5 years of progressive healthcare sales experience in hospital, pharmaceutical, or device sales; comparable experience may be considered.
3. Microsoft Office Suite experience to include Excel and PowerPoint.
4. Customer Focus – Creates customer-focused practices to ensure that the customer perspective is the driving force behind business decisions and activities.
5. Driving Execution/Results – Ability to translate initiatives into action and create accountability in self and others.
6. Compelling Communication – Communicates in a focused and compelling way that drives thought and action.
7. Building Strategic Relationships – Ability to effectively communicate complex strategy to all customer bases to achieve goals.
8. Effective Administrative Skills – Ability to prioritise and manage time to ensure appropriate resource allocation and optimisation.
9. Emotional Intelligence – Establishes and sustains trusting relationships in the context of a complex political environment.
10. Business Acumen – Clearly understands facility and division opportunities and leverages that understanding to reach goals.
11. Sales Ability/Persuasiveness – Uses appropriate interpersonal styles and communication methods to gain acceptance of facility services from current and prospective customers.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
As a GP Relationship Manager, you’ll be eligible for:
1. 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
2. Private Healthcare Insurance for treatment at our leading hospitals.
3. Private pension contribution which increases with length of service.
4. Season Ticket Loan and Cycle to Work scheme.
5. Group Life Assurance from day one.
6. Critical illness cover.
7. Enhanced Maternity and Paternity pay.
8. Corporate staff discount for all facilities including Maternity packages at The Portland.
9. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
10. Discounts with over 800 major retailers and gym memberships.
Diversity and Inclusion
We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. By working together with our colleagues, we’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
About Us
Life with us means taking pride in your team and delivering the highest quality care. We’ll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK, and varied, interesting work. As part of HCA Healthcare US, the world’s largest healthcare company, we can also promise that you’ll learn from experts in every department and that your opportunities will be endless. With us, you’ll be empowered to achieve more in your career, and more for our patients. Visit our careers page for more information.
HCA Healthcare: Over 50 years of creating a healthier tomorrow
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