Your Role
and What You'll Be Doing
To work collaboratively as part of a team to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
You will be asked to:
1. Work collaboratively with colleagues within your location and across the group to provide a seamless, efficient, and quality service to the business.
2. Monitor multiple inboxes which include email communications from the fee-earning teams with work task requests.
3. Arrange meetings, including securing meeting rooms and parking if necessary.
4. Complete travel requests on behalf of fee earners when requested.
5. Collate monthly expense returns.
6. Manage inbound and outbound post within the department.
7. Scan documentation received into the department for inclusion in case files.
8. Submit requests to Facilities to support large photocopying (> 30 sheets) / print jobs.
9. Manage matters, ensuring electronic and any paper documents are filed and actioned in line with policies and procedures.
10. Work closely with fee earners and support team colleagues to identify documents to be stored off-site to manage local storage.
11. Take ownership of managing stationery requirements in the department, ensuring adequate stocks are ordered.
12. Regularly liaise with line manager to monitor workflow and levels, ensuring deadlines and priorities are met.
13. Produce correspondence and documentation within the parameters of the department’s house style, ensuring consistency and accuracy in presentation. Relay any specific typing or document tasks to DPU.
14. Proactively provide feedback and share best practice with colleagues to continuously improve the quality of administrative support provided to fee earners, enhancing outcomes for our clients and our business.
About You
15. Administrative experience (legal administrative experience desirable)
16. Able to use own initiative
17. Good verbal and written communication
18. Time management and organisation
19. Professional presentation
20. Ability to work flexibly and under pressure
21. Knowledge of legal procedures desirable
Our Benefits - What We Can Offer You
22. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
23. Generous and flexible pension schemes.
24. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
25. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.