IKEA Gateshead are looking to welcome a Click and Collect Assistant to join our hard-working Fulfilment Operations team. In this role, you’ll be essential in confirming and handing out orders to our customers at our Order Collection point in-store. WHAT WE OFFER Hourly rate of £12.60 per hour. This role is 12, 16, 20 & 24 hours a week, working 3/4 days out of 7, including 3 in 4 weekends. The hours of operation are between 09:00am and 21:30pm. We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs. 15% IKEA discount and discount portal helping you save £100s on high street retailers. X4 Life Assurance, enhanced statutory pension contributions and interest free loans Commitment to your development throughout your career. Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant. WHAT YOU NEED TO HAVE You have experience and enjoy working with customers in a fast-paced environment. Demonstrated ability to prioritise and organise workload efficiently, with a keen attention to detail. Proven experience in using technical equipment to enhance productivity and efficiency. Self-reliant and motivated, capable of working independently as well as collaboratively within a team. WHAT YOU'LL BE DOING DAY TO DAY Checking over and handing out customer orders. At times, handling and resolving any after-sales or customer queries that may come up. Working in a customer-facing environment, which means you will be happy to deliver great customer service. Adhere to all safety protocols and regulations to ensure a secure environment for both customers and co-workers. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. RECRUITMENT PROCESS INFORMATION Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face-to-face interview. For any advice or support, email me at june.priestingka.ikea.com and I will be happy to help