BREAKDOWN/RECOVERY CONTROLLER (+ADMIN ASSISTANCE)
An amazing opportunity…
Working closely with our team you will contribute to the business in achieving, and surpassing client expectations.
Full Time – MON-FRI 8AM TO 5PM
Location – HEANOR (POSSIBILITY TO WORK FROM HOME)
Salary - £12.50 PER HOUR - REVIEWED IN 3 MONTHS
What it’s all about…
* Distributing and managing team and individual’s workload.
* The role will be engaged in accepting roadside incidents from a multitude of motoring organisations, members of the public, and local government authorities.
* You will be collecting accurate and relevant information, analysing, and determining details essential to the attendance, requesting further details where necessary and dispatching a suitable technician and vehicle capable of attending the incident.
* Main contact on telephone and online for clients and the team out in the field.
* Provide continuous support to the team.
* Support on ad-hoc projects i.e. trialling new processes.
* General administration duties such as Filing, Invoicing, Ordering.
What you’ll get…
* Working for an established, family-run business where you are part of the family.
* Training and development opportunities.
* Company Pension.
* Injury and Death in Service Insurance.
* Onsite Parking.
* Full uniform and PPE provided.
* Relocation assistance for the right candidate.
* 26 days holiday per year.
What we need from you…
* Excellent level of IT literacy, both Microsoft Office packages and the confidence to learn bespoke software and processes.
* Ability to work and make decisions from initiative, applied knowledge, and available resources, while working as part of a collective team.
* Awareness and understanding of health and safety requirements.
* Ideally from a roadside recovery background with knowledge of apex rms (preferred).
* Enthusiastic, driven, and motivated.
* Focused on maintaining operational excellence throughout, working to a high standard to ensure the needs of our customers are met and exceeded.
* Flexible approach to role and working environment.
If the above sounds like you and you would like to be part of the family or you just have some more questions about the position, we cannot wait to hear from you! Please call Danny on 01773 292019 or email danny.boman@dnmautomotive.co.uk
To be considered for this position, please send us a copy of your up-to-date CV where it will be carefully reviewed.
Job Type: Full-time
Pay: £12.50 per hour
Expected hours: 48 per week
Benefits:
* Bereavement leave.
* Company pension.
* Life insurance.
* On-site parking.
* Relocation assistance.
Schedule:
* 10 hour shift.
* Day shift.
Ability to commute/relocate:
* Nottingham/Derbyshire or surrounding areas to reliably commute or plan to relocate before starting work (required).
Work Location: In person (possibility to work from home).
Reference ID: Breakdown Recovery controller
Job Types: Full-time, Permanent, Freelance
Pay: £12.50-£14.00 per hour
Expected hours: No more than 48 per week
Benefits:
* Company pension.
* Free parking.
* Life insurance.
* On-site parking.
* Private dental insurance.
* Private medical insurance.
* Sick pay.
* Work from home.
Schedule:
* 10 hour shift.
* Monday to Friday.
* Overtime.
* Weekend availability.
Ability to commute/relocate:
* Heanor DE75 7SJ: reliably commute or plan to relocate before starting work (preferred).
Application question(s):
* Do you have previous experience within the breakdown recovery industry?
Education:
* GCSE or equivalent (preferred).
Experience:
* Customer service: 1 year (preferred).
* Administrative experience: 1 year (preferred).
Language:
* English (preferred).
Work Location: Hybrid remote in Heanor DE75 7SJ
#J-18808-Ljbffr