Job purpose
* To support the store management in meeting or exceeding store sales targets.
* To work with the store management to achieve brand standards in customer service, selling, product presentation, and merchandising.
Responsibilities:
* Initiate contact with customers in the store and help them feel welcome.
* Ensure all cash handling is accurate while facilitating a superior checkout experience.
* Drive selling efforts and customer relationships by providing exceptional customer service and selling techniques.
* Deliver best-in-class customer service through the SPORT Approach to Selling.
* Assess customer needs and provide the appropriate level of service and product expertise.
* Use effective communication skills to build and maintain customer relationships.
* Ensure all visual standards are followed, daily restock is completed, and adequate size runs are represented per brand standards.
* Manage back of house operations and share in the cleaning duties of the store where required.
* Assist in other store functions as needed.
* If necessary, perform other work when asked.
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