Working from a home base, you will be responsible for proactively handling and settling a mixed caseload of third-party Liability claims, typically up to the value of £100k, throughout the South West Region.
You will need to establish liability via thorough investigation on each case, while providing support and advice on claims issues to policyholders within specified time-frames.
Your portfolio of work will consist of a mixture of employers' liability and public liability claims, including both investigative and cradle-to-grave cases.
Client relationships will be key through the management and delivery of SLAs and KPIs, in addition to proactive client and broker interaction when required to assist in efficient claims handling and business development opportunities.
Liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections, and Legal Services, depending upon the nature of the claim, is essential. Attention to detail is crucial to ensure each step of the claims process is thorough, collating and recording all necessary statements and evidence as required.
We are ideally seeking an experienced Liability Adjuster ready for their next move, but may consider less experienced candidates with a background dealing with EL & PL losses.
Candidates will ideally be working towards professional qualifications such as ACILA, ACII/LLB, and you will be encouraged to complete these qualifications.
Proven ability to handle the full range of EL/PL and Product liability claims, including claims involving third-party property damage, is essential.
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