Key Account Manager - Competitive Annual Salary About the role As the Key Account Manager, you will deliver exceptional customer management and maximise business growth. You will work closely with external customers and internal stakeholders to build long lasting partnerships and ensure the business maximises the commercial offering and provides a best-in-class customer experience. What you will do: Deliver business growth through new customer acquisition and existing customer basket opportunities. Confidently make strong commercial decisions in line with Wellocks strategy and agreed KPIs. Manage and develop strong partnerships with our Key Account customers. Proactively plan and lead customer meetings, agree trading terms and deliver annual JBPs. Work with the Commercial Analyst to review, communicate and negotiate price changes. Complete new and existing customer tenders in line with set critical paths and submission dates. Develop and maintain strong working relationships both internally and externally to enable effective and timely deliverables. Lead customer focused projects with the support of the wider commercial team. Take responsibility for the delivering of the Wellocks commercial strategy and agreed KPIs. Support in the continuous review and improvement of commercial processes. Travel to attend regular customer meetings, visit customer sites to build relationships, attend industry events and represent the company at trade shows. What you will need: Passion for food and produce. Demonstrable experience in an Account Manager role. Experience in the food industry is essential with experience within food service or hospitality being desirable. Experience in managing stakeholder relationships and building lasting partnerships. Proven track record of success in line with business strategy and KPIs, with a focus on new business development. Experience in high value negotiations. Confident decision making with strong commercial acumen. Strong numerical and analytical skills. Let us tell you some more benefits you would receive: Fancy volunteering? We will give you one day off a year to take part in volunteering. Generous discounts on our products Cycle to Work Scheme that offers discounted bikes and cycling equipment. Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice. We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs About us Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre-prepared veg and freshly-made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We’re proud to be part of the William Jackson Food Group, a dedicated family-owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long-standing business are rooted in our culture here at Wellocks. Thanks for reading our job advert. We do our very best to bring to life what it’s like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully. We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… go on… why not give it a whirl? Good luck