General information Reference 000033 Title Technical Services Officer Contract type Full Time Job advert Flamingo Produce are seeking a Technical Services Officer to ensure the Culture of Quality and Food Safety is embedded in the site operatives and systems, and that product produced and distributed from the Flamingo Produce Packhouse is of the necessary safety, legality and integrity standards, plus support quality standards assurance. The role will maintain the QMS and supporting systems for the site to meet legal and customer requirements, plus support with site assurance processes for the supply chain partners. Assisting the Quality Manager to ensure that Quality Policy is implemented and product quality is maintained at the Flamingo Produce Packhouse Principle Accountabilities include: Communications – answering phone calls in office and responding to emails in a timely manner Reports (Word/Excel) Accuracy and presentation is imperative Staff Training for new staff and refreshers for existing staff. Training matrix to be completed and finalised with Quality Assistant. Lead the HACCP team and site external audits. Development and maintenance of QMS for the site to meet legal requirements for food safety. Ensure integrity and food defence risks are monitored, assessed and controls in place Undertake internal audits to assure systems are operating effectively. Undertaking traceability and mass balance tests, customer complaint investigations, etc. Support Quality Manager with site quality team management. Deputise for Quality Manager as required Provide reports on site performance, plus remedial and improvement plans. Flamingo Horticulture offer a competitive benefit and reward package to include: 33 days holiday Health cash plan Workplace Pension Free onsite parking Life Assurance Annual employee event Retail discounts and much more Please submit your application along with your CV to apply for this role today. Location UK, Hertfordshire, Flamingo Produce Stevenage Custom section 4 Contractual Hours 40