We are looking for a Field & User Support Analyst to work within the public sector. Location: Onsite - Dudley, Bradford.
About the Role:
You will be responsible for installing, supporting, and maintaining network and mobile communication devices to ensure the provision of specified services and meet associated service level agreements.
Essential Skills:
The ideal candidates will hold MV clearance and have an extensive Field & User Support background, with the following skills/experience:
* Knowledge of Radiocommunications, preferably the Airwave Radio network.
* Experience with a secure private mobile communications network used by emergency services to support public safety.
* Experience in supporting and administering overt radio communications, including managing, configuring, and maintaining Motorola and Sepura radios across the estate.
* Experience in IT second line support, ideally relating to a computing environment.
* Experience in resolving complex technical problems relating to deployed devices.
* Experience with Motorola Integrated Terminal Manager (ITM) and Sepura Radio Manager (Desirable).
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