Credit Controller
Watford
Up to £35,000 based on qualifications and experience
One to One Personnel is proud to be working with our global brand client who is looking to hire a Credit Controller based at their head office in Watford.
To be considered for this role you must have the following experience
Minimum 3 years’ experience in a Credit Controller role, with proven expertise in supervising credit control operations, ideally within a fast-paced environment
Experience with Credit Insurance policies and reporting requirements
Strong negotiation and communication skills with a confident, professional approach
Ability to work under pressure and manage multiple priorities. Excellent attention to detail and problem-solving abilities
Experience in initiating legal procedures. Experience in using ERP/accounting systems an advantage (Sage 200, Styleman)
Excel (minimum knowledge up to VLOOKUPS and Pivot Tables)
Familiarity with UK financial regulations and credit management best practices
Working towards or holding CICM qualifications (preferred but not essential)
Role and Responsibilities
Credit Management & Risk Assessment
Assess new and existing customers’ creditworthiness, setting appropriate credit limits
Conduct credit checks using financial reports and credit agencies
Ensure adherence to the company’s credit policy, reviewing and updating as needed
Work closely with sales and finance teams to approve or escalate credit applications
Debt Collection & Accounts Receivable Management
Monitor customer accounts and chase overdue invoices via calls, emails, and written reminders
Maintain an aged debt report, highlighting risks to senior management
Negotiate and agree payment plans where necessary
Liaise with legal teams and external debt collection agencies for escalated cases
Cash Flow & Reconciliations
Ensure cash collection targets are met to support the company’s liquidity
Reconcile customer payments, accounts, and invoices, resolving discrepancies
Work with the finance team on cash flow forecasting and bad debt provisions
Customer & Stakeholder Management
Develop strong relationships with customers to facilitate on-time payments
Work closely with sales and account management teams to resolve disputes.
Provide regular updates to senior management on outstanding debts and collection performance
Compliance & Reporting
Maintain accurate records of customer transactions, credit limits, and payment terms
Prepare and present monthly debtor reports to finance and leadership teams
Ensure compliance with financial regulations and data protection laws
The scope of the role and responsibilities may be expanded or vary depending on the needs of the Company’s business to adapt to changing market conditions.
Benefits
25 days holiday
60% staff discount across the brands
Staff sample sale
Staff Christmas gifts
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at 121 Personnel on (phone number removed) or forward your CV to (url removed)