As Night Manager your key responsibilities include: Assuming and demonstrating the role of senior manager on duty during the rostered night hours Responsible for ensuring excellent communications between Day and Night team Ensuring for the safe-keeping and administration of the main DM safe and all monies during the night Responsible for the training and performance management of Night staff Ensuring and being able to demonstrate confidence and competence in all emergency procedures. Ensuring the Night team are best served and able to manage guest expectations, concerns and queries. The smooth running and delivery of all night audit requirements Being responsible for the safe service of alcohol As Night Manager the essential skills required: Able to work night shifts Experience of managing a front desk team and previous staff training experience Excellent communication skills both verbal and written Committed to delivering excellent customer service both face to face and telephone Excellent presentation skills Good knowledge of health and safety