Possibility of remote work: Hybrid. 2-3 days per week to work from client's office Contract duration: 6 months Location: London Industry: Energy technology JOB DETAILS Role Title: Business Analyst Key Accountabilities: • To support other team members as required to iterate an existing product, or deliver a new MVP. • To document and validate non-functional requirements. • To document and evaluate as-is processes. • To design new business processes. • To write user stories and acceptance criteria. • To support the Product Manager with defining and managing the backlog. • To create and contribute to data modelling and data analysis. • To assist with user acceptance testing. • To support launches of MVPs and product increments, including assisting with user training, supporting end users and supporting go-live activities. • To assist with vendor selection and procurement. • To gather, analyse and summarise data. • To interpret and communicate analysis outputs to a range of stakeholders. • To review and contribute to technical design. • To assess and support diagnosis of escalated support tickets. • To document and design user journeys and user-system interactions. Skills & Abilities • Can comfortably communicate with both technical and non-technical people at all levels. • Able to use Jira, Confluence and common process mapping tools. • Excellent problem solving ability. • Good attention to detail. Professional Experience: • Solid experience working as a Business Analyst. • Experience of insurance systems and processes (preferably on Property & casualty). • Experience working in matrix organisations and global teams. • Experience in Agile methodologies is essential, specifically the Scaled Agile Framework is desirable. • Experience writing user stories and non-functional requirements. • Experience of understanding and mapping complex processes.