DevOPS/Systems Engineer, Managed Operations
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
A day in the life: Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems. In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog.
Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It's a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding. This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems.
Eligibility requirement:
1. Fluency in written and spoken English is required.
2. Successful applicants must have the legal right to work in Germany.
3. Amazon will provide relocation support for successful applicants relocating within the European Union.
4. This position involves On-call responsibility.
About the team:
Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.
Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
Minimum Qualifications:
1. 5+ years of systems engineering experience, working with hardware, software, networking, operating systems.
2. Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs).
3. Proficient driving operational best practices.
4. Proficient scripting processes in a language such as Bash, Python, or Ruby.
5. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.
6. Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
7. Experience actively mentoring junior engineers.
8. Experience performance tuning software applications and optimizing fleet utilization.
9. Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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