Title: Programme Manager Halton and Knowsley Cradle to Career
Reports to: Programme Director
Direct reports: Senior Programme Officer
Contract type: Fixed term until March 2026 - 4 days / 30 hours per week worked between Monday and Friday
Location: Liverpool, Hybrid working, with the expectation of at least 1 day a week in the Liverpool office
Salary: Grade 2 £39,170 - £42,362 FTE, Salary Pro rata to 4 days (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE, plus bank holidays)
Role Summary
The Programme Manager is responsible for managing the day-to-day delivery and oversight of the ‘services’ strand of the Cradle to Career (C2C) projects in Halton and Knowsley (H&K). The ‘services’ strand includes a localised youth offer, community support and a multi-disciplinary support team. This work will involve managing an internal services team, local stakeholders and paid partners and external senior multi-agency stakeholders serving low-income communities to support them to deliver socially significant outcomes across all of our services work.
Key Responsibilities
Managing the H&K services team and working alongside the Programme Director and central teams across the organisation you will:
Ensure the High Quality Delivery of Services Projects across H&K (including Youth Offer, Community Support, Multi-disciplinary Team and Community Events)
* Facilitate meaningful discussion and a collective impact approach between service providers, residents, families and local agencies to identify, design and embed locally-led solutions to common challenges as identified by a range of data and insights
* Drive meaningful engagement of residents and young people in the project, building on the knowledge and relationships developed by local organisations, community groups and education settings
* Lead the identification of training and development needs in relation to the project and liaise effectively with local and national partners to build the capacity of local residents and stakeholders to lead on change
* Manage the effective monitoring and embedding of interventions from a range of evidence-based delivery partners, ensuring that interventions are informed effectively by resident voice
* Help local partners to reflect on the learning gained through this work and spread that learning throughout their community and across the project
* Provide direct support to the staff leading the projects externally, building capacity within their settings and associated multi-agency colleagues to adopt a research led approach
Provide Management and Leadership
* Provide direct line management of the Services Programme Officer/s including weekly check-ins and monthly 121s to ensure key objectives are met
* Provide advice and guidance to the Services Programme Officer/s to support development goals to be identified and met
* Work alongside other Programme Managers to develop Programme Officers across the charity through monthly group meetings and leading advice and guidance on specialist areas of expertise
Manage Delivery Partnerships and other Stakeholders
* Manage the successful governance of the Services Projects ensuring a strong working group is in place so effective decision making can take place
* Work with the Data, Design, Partnerships & Delivery Team to ensure that robust contractual agreements are in place with any delivery partners
* Oversee the services team’s approach to relationship management, ensuring that all necessary stakeholders are fully engaged with the education projects and participate in all required activity including capturing stakeholder feedback
Manage and Support with Communication and Representation of the H&K C2C Projects
* Work with the Communications Team to produce a communications cycle (including key events and regular written comms) for all Services projects and support the delivery of this work
* Work with the Fundraising Team to ensure education projects are effectively reported on to funders and commissioners
* Represent H&K C2C on a local and regional level including attending key events and showcasing the education work
* Represent Right to Succeed at external events, sharing learning, insight and providing CPD
Support with the delivery of collaborative projects (EET and SEND)
* Work with the education team to ensure high quality delivery of cross-strand projects such as EET and SEND projects
* Possess a strong understanding of complementary C2C workstreams and stakeholders and recognise opportunities for cross-collaboration with all community partners
Support with Strategic Development of Education Programmes
* Support the Programme Design Team to codify and implement the organisation's approach to services programmes, ongoing support, programme endings and sustainability planning
* Support the Programme Director to design and develop a sustainable future programme plan for H&K C2C
* Identify partnerships that could open the door to further funding for the charity’s work in this area
Please note the critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs.
Travel
This role will require significant local travel between schools across the Liverpool City Region and our programmes in other parts of the country where necessary.
Person Specification
Experience(essential)
* At least 5 years’ experience in the not for profit or public sector - management level
* Proven experience of managing relationships with a range of senior stakeholders including senior leaders of local agencies
* Track record of working with organisations to enable them to more effectively support vulnerable children, young people and their families
* A track record of working with young people
* Evidence of effective line management
* Track record of facilitating effective conversations between the community and local services
* Track record of leading successful initiatives targeting improved child outcomes or tackling inequality
Experience(desirable)
* Experience of working within or directly within the youth work and/or social care sector
* Understanding of special educational needs and track record of working with agencies to enable them to more effectively support young people with additional needs
* Experience of performing a leadership role within the youth and community sector
* Experience of translating analytical research into practical recommendations and concrete actions
* An understanding of research led practice and evaluation
Skills (essential)
* Proven organisational and project management skills
* Ability to influence, inspire and to initiate change
* Ability to adapt style to work within the Right to Succeed programme management structure
* Ability to manage conflict
* Excellent relationship management skills and ability to work with a wide variety of stakeholders
* Strong problem-solving skills and ability to draw up practical and effective solutions
* Ability to work independently and as part of a team working on a larger project
* Effective communication skills including strong written English skills (report writing, research and presentation)
* Sound ICT skills
* Numerate with the ability to analyse and interpret data from a range of sources
* Ability to work on multiple tasks at the same time and to plan effectively to meet programme deadlines
* Ability to be highly self-motivated, flexible and effective as a professional who shall largely make deliverables away from an office environment
Skills (desirable)
* Ability to deliver/facilitate training
* Experience of using coaching to enable a solution-focused approach
Knowledge (essential)
* Ability to represent the charity and project credibly with local stakeholders and partners
* A developing understanding of the evidence base around children’s outcomes
* A developing knowledge of effective community engagement
Knowledge (desirable)
* Understanding of the local voluntary, community and social enterprise landscape across the Liverpool City region
* Understanding of local government and public sector services
How to Apply
To apply for this position, please submit a CV and a supporting statement including your motivation for applying and how you meet the criteria for the role to recruit@righttosucceed.org.uk by COP on Friday 27th September 2024.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
Unfortunately, we can’t consider any candidates who do not submit a supporting statement
Your supporting statement must not exceed one page and should cover your motivation for applying for the role and how your skills and experience meet the criteria outlined in the Person Specification. This is also your opportunity to evidence the written communication skills that will be necessary for the role.
If you need any advice or guidance on what to include in the supporting statement, please contact recruit@righttosucceed.org.uk.
Timetable
Shortlisting and Interviews are planned for w/c 30th September 2024 (or earlier if we receive sufficient suitable candidates), with a start date as soon as possible after that.
If invited to interview, you may be asked to complete a short (max. 30-minute) pre-interview task.
Job Type: Fixed term contract
Work Location: Hybrid remote in Liverpool
Application deadline: 27/09/2024
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