Tameside and Glossop Integrated Care NHS Foundation Trust
Band 2 Maternity Ward Clerk - Antenatal Clinic
Please read the full job description and person specification before applying for this role
We are looking to recruit a ward clerk for Antenatal Clinic - this is a great opportunity to join a well-established maternity unit with a friendly and passionate team.
As Antenatal Clinic Ward Clerk, you will provide an efficient and high standard of clerical support to the Antenatal Clinic. You will obtain, prepare, and file case notes as appropriate and undertake general office and administrative duties including photocopying and typing. The ward clerk role is integral to the smooth running of this working environment; it requires someone who is well-organised, has good time management, and can work effectively within a team and using their own initiative.
Main duties of the job
1. Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
2. Assist in the location/retrieval of any case notes required throughout the clinic session.
3. Ensure all case notes are tracked on the IFIT case note tracking system when arriving and leaving the Department.
4. Input Clinic Outcome Sheets onto the Trust electronic patient record (EPR).
5. File clinical records/documents into the patient case notes as required.
6. Contribute to and promote a culture of respectful and effective working relationships.
7. Communicate effectively with service users, their families, members of the multi-disciplinary team (MDT) colleagues and other agencies.
8. Careful use of office equipment, order/maintain stock.
9. Actively participate in the department and in other group meetings.
10. Comply with all Trust policies and management instruction with regards to Health & Safety and Fire Prevention and to avoid doing anything that endangers yourself or others.
11. Comply with the Trust's Confidentiality Policy and the Data Protection Act.
12. Undertake any other duty as requested by your supervisor/manager which is appropriate to ensure the smooth running of the department.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
* Safety
* Care
* Respect
* Communication
* Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
Person Specification
Qualifications/Skills
* Good verbal and written communication skills
* Good interpersonal skills
* Effective organisational skills
Knowledge
* Knowledge of hospital computer systems
* Understanding of confidentiality
* Working in a hospital or healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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