Job summary IT Infrastructure (Server) Manager Division: Corporate Band: 7 Salary: £46,148 - £52,809 per annum/pro rata (excluding additional on-call payments) We are recruiting for a IT (Server) Infrastructure Manager who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. Main duties of the job The successful post holder will be expected to represent IT Services to the majority of the Trust's IT users, and as such the post-holder will require expert technical skills, and the professionalism and initiative to resolve problems as efficiently as possible. As an IT Infrastructure Manager you will lead the Trust's IT Infrastructure Team, maintaining the service capability of the Trust's IT infrastructure, specifically in the area of Data Centre, Cloud, Server, Virtualisation, Storage, Cyber Security, Resiliency and Backup infrastructure. Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. To contribute to our exciting future and become part of our team, apply today. About us Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ? Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients. As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey. Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation. Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach: B - Bold E - Every person counts S - Sharing and open T - Together Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust. Date posted 10 March 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum/pro rata Contract Permanent Working pattern Full-time Reference number 275-2503IT-IFSM Job locations Medway NHS Foundation Trust Windmill Road Gillingham ME7 5NY Job description Job responsibilities The role of the IT Infrastructure Manager is responsible for ensuring the technical completeness (fit-for-purpose) of the Trust IT infrastructure, specifically in the areas of innovation, resiliency, security and support. The position will provide technical, leadership and consulting across the organisation, incorporating all relevant IT technologies supporting strategic decision making, technical project planning and deployment. This position will act as the leader and operational manager of the IT Infrastructure team to ensure call queues, work lists, routine operations and projects are delivered effectively. The management of this team and the its deliverables will be provided using best practice methodologies and governance processes. To develop the IT service through continuous service improvement; striving to improve quality and service levels in line with Trust requirements. To research and develop the IT Infrastructure in line with industry best practice. To ensure IT infrastructure and solutions are appropriately and cost effectively designed and implemented to sufficiently support the Trusts clinical and operational capability. Job description Job responsibilities The role of the IT Infrastructure Manager is responsible for ensuring the technical completeness (fit-for-purpose) of the Trust IT infrastructure, specifically in the areas of innovation, resiliency, security and support. The position will provide technical, leadership and consulting across the organisation, incorporating all relevant IT technologies supporting strategic decision making, technical project planning and deployment. This position will act as the leader and operational manager of the IT Infrastructure team to ensure call queues, work lists, routine operations and projects are delivered effectively. The management of this team and the its deliverables will be provided using best practice methodologies and governance processes. To develop the IT service through continuous service improvement; striving to improve quality and service levels in line with Trust requirements. To research and develop the IT Infrastructure in line with industry best practice. To ensure IT infrastructure and solutions are appropriately and cost effectively designed and implemented to sufficiently support the Trusts clinical and operational capability. Person Specification Qualifications Essential Computer Sciences or related degree or equivalent proven experience Minimum 5 years in a server infrastructure support or development role. With proven experience as a senior technician. Microsoft Certified Solutions Expert (MSCE or comparable qualification) preferred. Server virtualisation technologies e.g Hyper V and/or VMWare etc. IT Infrastructure Library (ITIL) Foundation or Expert level preferred. PRINCE2 Foundation preferred. Evidence of continuing professional development Knowledge Essential A proven knowledge of IT standards and systems management methodologies Good understanding of solutions architecture methodologies Advanced Knowledge in a range of multiple operating systems such as Azure, MS Server, UNIX, Linux etc. Including their server based roles and features. SQL Database Administration. High Availability (HA) solutions including Windows Clustering and load balancing. Hyper-V and vCentre Proficiency including understanding of vMotion and vSwitches and VMware SAN, fibre channel and iSCSI knowledge Understanding of MS licencing Proficiency in managing Backup and DR strategies. Strong scripting skills in languages such as PowerShell, VBScript, Batch and Bash. Strong knowledge in enterprise network solutions and methodologies, including TCP/IP, Routing, VLAN's, subnets, LACP and STP (MSTP/VSTP). Basic knowledge of enterprise network switch and router configuration. Advanced knowledge of Domain Controllers and Active Directory. Strong understanding of encryption technologies. Advanced knowledge of IT problem resolution. Experience Essential Handling complex organisational and customer issues Supplier, contract and service management Managing the performance of systems infrastructure. Analysis of data to identify problem areas and implement solutions. Ability to work proactively under own initiative, take responsibility and demonstrate leadership. Proven experience of workload planning and delivery of key targets within a service environment. Proven experience of disaster recovery concepts and testing. Proven experience of MS server technologies Proven experience of database administration. Proven experience of programming/system automation scripts, powershell etc. Proven experience of backup software management and configuration. Proven experience of implementing and managing infrastructure management solutions such as solar winds, WDS WSUS, etc Minimum 5 Years NHS IT Experience Demonstrable experience of working with and implementing Clinical Applications and infrastructure, ISO 9000, BS 7799 and successors Basic understanding of legislation that affects IT security in the NHS. Including GDPR, Computer Misuse Act, Safe Harbour, Freedom of Information Act (2000) and Regulation of Investigatory Powers Act (2000) RIPA. Also a basic understanding of ISO / IEC standards relevant to IT security. Skills Essential Able to present a variety of complex and contentious issues to a large audience via various media. Able to interpret legislation and communicate to staff at all levels. Able to negotiate priorities on multiple IT Projects. Able to demonstrate leadership and project management skills Person Specification Qualifications Essential Computer Sciences or related degree or equivalent proven experience Minimum 5 years in a server infrastructure support or development role. With proven experience as a senior technician. Microsoft Certified Solutions Expert (MSCE or comparable qualification) preferred. Server virtualisation technologies e.g Hyper V and/or VMWare etc. IT Infrastructure Library (ITIL) Foundation or Expert level preferred. PRINCE2 Foundation preferred. Evidence of continuing professional development Knowledge Essential A proven knowledge of IT standards and systems management methodologies Good understanding of solutions architecture methodologies Advanced Knowledge in a range of multiple operating systems such as Azure, MS Server, UNIX, Linux etc. Including their server based roles and features. SQL Database Administration. High Availability (HA) solutions including Windows Clustering and load balancing. Hyper-V and vCentre Proficiency including understanding of vMotion and vSwitches and VMware SAN, fibre channel and iSCSI knowledge Understanding of MS licencing Proficiency in managing Backup and DR strategies. Strong scripting skills in languages such as PowerShell, VBScript, Batch and Bash. Strong knowledge in enterprise network solutions and methodologies, including TCP/IP, Routing, VLAN's, subnets, LACP and STP (MSTP/VSTP). Basic knowledge of enterprise network switch and router configuration. Advanced knowledge of Domain Controllers and Active Directory. Strong understanding of encryption technologies. Advanced knowledge of IT problem resolution. Experience Essential Handling complex organisational and customer issues Supplier, contract and service management Managing the performance of systems infrastructure. Analysis of data to identify problem areas and implement solutions. Ability to work proactively under own initiative, take responsibility and demonstrate leadership. Proven experience of workload planning and delivery of key targets within a service environment. Proven experience of disaster recovery concepts and testing. Proven experience of MS server technologies Proven experience of database administration. Proven experience of programming/system automation scripts, powershell etc. Proven experience of backup software management and configuration. Proven experience of implementing and managing infrastructure management solutions such as solar winds, WDS WSUS, etc Minimum 5 Years NHS IT Experience Demonstrable experience of working with and implementing Clinical Applications and infrastructure, ISO 9000, BS 7799 and successors Basic understanding of legislation that affects IT security in the NHS. Including GDPR, Computer Misuse Act, Safe Harbour, Freedom of Information Act (2000) and Regulation of Investigatory Powers Act (2000) RIPA. Also a basic understanding of ISO / IEC standards relevant to IT security. Skills Essential Able to present a variety of complex and contentious issues to a large audience via various media. Able to interpret legislation and communicate to staff at all levels. Able to negotiate priorities on multiple IT Projects. Able to demonstrate leadership and project management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Medway NHS Foundation Trust Address Medway NHS Foundation Trust Windmill Road Gillingham ME7 5NY Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)