The South Lakes NSAP is our supported accommodation service in Kendal. We've been open just over three years now, and it is fantastic to see the differences we've made and continue to make daily to our customers' lives. The positive outcomes speak for themselves. If you are someone who really cares about people; you are willing to go the extra mile to support someone to achieve something big or small; you're tenacious; you're someone that wants to give people a chance to be the best they can possibly be…. Then this may just be the role for you. Here at the South Lakes NSAP, we support people who have been homeless or are at risk of homelessness. Each of our customers has their own story, and understanding this is key in the role of a Support Worker.
Typical Day as a Support Worker
* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations, and outcomes documented in their support plans.
* Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence.
* Supporting customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation.
* Helping customers build the skills they need to maintain permanent independent accommodation, including budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, and cooking healthy meals.
* Liaising with external agencies to provide the support your customers need to hit their goals.
* Working with customers to secure permanent accommodation.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You'll do that here, working for one of the top ten Great Places to Work in the UK!
What You Need
* You need to be passionate about supporting people to achieve their full potential.
* You need to be tenacious. Things won't always go right, but you will be able to pull it all back together and get things back on track.
* You will be empathetic and understand where people are in their lives, adapting your approach to support them.
* You need to be someone who gets a buzz from seeing someone achieve something they have been working towards, no matter how small.
* You will be able to work with other agencies and pull them in to support your customers to be their best.
* If you have worked in support, care, or housing before, that'd be great. But it's the people skills we are looking for. We can teach you the rest, so do not let that put you off.
* You'll need an Enhanced DBS check done, and we pay for that.
Job Details
* Our support workers will work predominantly between the hours of 8am and 8pm, Monday - Sunday. Typical shifts are on a 4-week rolling pattern - These being: 8am - 4pm; 9am - 5pm; 11am - 7pm; 12pm - 8pm.
* Able to use technology.
A Place Where You Belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!
What's in it for You?
* 34 days leave (including bank holidays and a 'me day' to use for whatever you fancy), increasing to 39, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* Generous pension scheme with life insurance of 3x salary.
* Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
* We Grow Our Own colleagues (not literally, of course!). When you're ready for the next step in your career, you can grow with us!
* Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
* Explore our benefits in detail on our website.
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