Job Description Customer Service Administrator | £24,000 | Permanent | Telford Seymour John are working exclusively with a local manufacturing business, who already boast an outstanding customer reputation within their sector. Their customers are at the heart of everything they do, and they are seeking a passionate and motivated individual to join their strong team. If you are looking for a new role, where your customer service skills are truly appreciated and rewarded then please apply now The Company They live and breathe customer service. They don’t just solve problems; they build relationships and deliver experiences that truly make a difference. Their a team that values open communication, growth, and continuous learning. You’ll have the support you need to thrive. What’s in it for you? 23 days holiday bank holidays. Shut down over Christmas. Healthcare cash back scheme. Free parking & good public transport links. Company pension scheme- auto enrolled after 3 months. A permanent role. Working hours of 8:30am-5pm Monday- Friday. The Opportunity: Responding to customer queries via email & phone calls. Collaborate with the team to continuously improve the customer experience Following up on customer requests, providing and sending over quotations. Working towards targets of ensuring all open orders meet delivery requirements from the customer. Handle customer complaints effectively, ensuring customer satisfaction at all times. Personal Profile: You will be passionate about helping others and providing solutions and an excellent communicator with a positive, can-do attitude. For more information please apply or contact Lois Barber on loisseymourjohn.com or 07712 699540 By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.