We're not just making bottles; we're changing the world. Chilly's is on a mission to accelerate the adoption of reusable products, and we're looking for a passionate and driven Co-Brand Assistant to join our high-growth sales team.
We've expanded our range of reusable products and have exciting new developments on the horizon! Our products are designed for the active urban lifestyle, blending distinctive style with unparalleled performance.
You'll be immersed in a dynamic environment where you'll handle high-value orders for some of the world's biggest brands (and exciting startups too!). Our Co-Brand business is exploding, and we need a detail-oriented and quick-learning Assistant to help us keep up. This is your chance to join an ambitious team dedicated to driving conversions, streamlining processes, and delivering exceptional client experiences.
What you'll be working on
Drive Business Growth:
* Actively generate new business opportunities by building strong client relationships.
* Cultivate and expand existing accounts to ensure repeat business and long-term partnerships.
Manage the Sales Cycle:
* Efficiently manage leads and enquiries, meeting and exceeding targets for response times and conversion rates.
* Oversee the entire order lifecycle, from initial enquiry to successful delivery.
Streamline Operations:
* Seamlessly manage multiple order processing systems to ensure accuracy and efficiency.
* Collaborate with internal teams (e.g., print, engraving) and external logistics partners to guarantee timely and high-quality order fulfilment.
Administrative Excellence:
* Process invoices, raise purchase orders, and manage other essential administrative tasks.
* Maintain and update the Co-Brand website with accurate information and engaging content.
Continuous Improvement:
* Identify opportunities to streamline processes and enhance customer experience.
What you'll bring
Must Haves:
* Unstoppable Drive: You're a go-getter with the energy and tenacity to consistently exceed expectations.
* Communication Powerhouse: You can effortlessly build rapport, articulate compelling value propositions, and deliver exceptional customer service both in person and over the phone.
* Sales Savvy: 6-12 months of sales or customer service experience (preferred) or a burning desire to excel in a high-paced sales environment.
* Relationship Builder: You thrive on connecting with customers and building strong, lasting relationships.
* Target-Driven & Solution-Oriented: You're laser-focused on achieving goals and always find creative solutions to overcome challenges.
* Meticulous & Organised: You're detail-oriented, organised, and can manage multiple priorities with ease.
* Growth Mindset: You're eager to learn, embrace new challenges, and continuously improve.
* Data-Driven: You're analytical and results-driven with the ability to efficiently process information and make data-informed decisions.
* Adaptable & Agile: You thrive in fast-paced environments and can easily adapt to change
* Education & Experience:
o Degree preferred
o Proficient in Excel and other Microsoft Office programs
o Experience with CRM systems (HubSpot preferred) and order management systems is a plus
Contribute to a company making a real difference in sustainability.
Opportunities to develop your skills and advance within a rapidly growing company.
Work alongside passionate and talented individuals who share your drive.
Enjoy a rewarding package that includes:
* Holiday: 25 days plus 1 day for your birthday
* Pension contribution
* Bupa cash plan and Bupa healthcare
* Life Insurance with YuLife
* Employee discounts on all Chilly’s products
* A range of benefits, discounts and deals through our ‘perks at work’ initiative
* Development to support your growth with Chilly’s
* Flexible working culture
* Physical and mental wellbeing support
The type of person we’d like to work with
At Chilly’s, we’re united by a set of values that guide our unique way of working.
They are:
Lead the Change
To lead the change we must never settle. It means being brave enough to set standards and, as leaders, ambitious enough to exceed them.
Less but Better
We work deliberately and decisively, focusing on what we believe in and being brave enough to say no to the things we don’t.
Ambitiously Collaborate
We care as much about each other’s contribution as we do our own, so we support one another to grow, and we turn to one another to learn.
Apply now and join the Chilly's revolution!