Employer: West Suffolk NHS Foundation Trust
Employer type: NHS
Site: West Suffolk Hospital NHS Foundation Trust
Town: Bury St Edmunds
Salary: £23,615 per annum
Salary period: Yearly
Closing: 27/12/2024 23:59
Rotational Pharmacy Assistant
NHS AfC: Band 2
Job overview
At West Suffolk, our patients are at the heart of everything we do. We are dedicated to delivering the best quality and safest care to our local communities and need committed and skilled people to help us achieve this.
Are you a pro-active, and passionate person who wants to provide exceptional care for our patients and a quality service to all?
If the answer is yes, we are currently recruiting for a Rotational Pharmacy Assistant to join our team and be based at West Suffolk Hospital.
The postholder will form part of the rotational team and work in different areas of the pharmacy department according to rotation plans and departmental needs. This includes Inpatient and Outpatient Dispensary, Reception, Distribution, Goods-In and Pharmacy Stores. Inclusion of Quality Assurance in rotation plans is pending and may form part of the role.
Rotational Pharmacy Assistants are valued members of the team. They play an essential part in maintaining effective workflow due to their versatility and knowledge of work practice.
This is a great opportunity to build a career in pharmacy and make a real difference to the lives of those who need our services.
Main duties of the job
As part of the pharmacy team, the post holder will dispense and label medicines, including controlled drugs, for supply to wards and departments located internal and external to the Trust.
Regular ward stock checks and top-ups will be undertaken throughout the hospital to ensure stock medication is available when it’s needed.
Medicines and bulk fluids procured from wholesalers, including controlled drugs, will be received into the department, unpacked, and stored correctly according to manufacturer’s instructions.
Inpatient and outpatient reception duties will be included in daily activities utilising effective communication, customer service and organisational skills.
If not already qualified to the required level, the post holder will commence study of the level 2 pharmacy services apprenticeship at the earliest opportunity after their start date (approximately 6 - 12 months). Through our commitment to training and development, support from internal and external sources will be available to achieve this qualification and provide a foundation for career progression.
Detailed job description and main responsibilities
Please see job description for full details.
KEY TASKS
All tasks will be undertaken in accordance with departmental standard operating procedures and under appropriate supervision.
Reception Duties
* Receive all inpatient and outpatient requests.
* Ensure appropriate dispensing charges are collected according to written guidelines, including using the till, taking cash, credit cards and dealing with cheques.
* Attend to all staff and patients waiting at the hatch and deal with their requests in a pleasant and appropriate manner.
* Answer all telephone calls as appropriate, in a timely manner and refer to necessary members of the pharmacy team as required.
* Contact Outpatient Clinics when electronic outpatient prescriptions have not been received.
* Contact wards when medications are ready.
* Undertake administrative activities as required including filing of prescriptions and requisitions.
Distribution
* Participate in the ward stock top-up service.
* Process ad-hoc stock orders from wards, referring non-stock orders to the appropriate ward-based staff member.
* Pick and issue ward stock items from a picking list.
* Ensure that “to follow” stock items are issued promptly, and long-term issues are escalated.
* Sort returned pharmaceuticals for disposal or return.
* Return stock via the pharmacy computer system.
* Assist in administrative duties as required.
* Undertake the daily rolling stock check as required.
* Receive, unpack and store as required pharmaceuticals and medical devices delivered.
* Query issues encountered with the Procurement team.
* Return unwanted stock to suppliers via supplier specific processes.
* Raise claims for missing/damaged stock.
* Load stock into the Pharmacy Robot.
* Ensure non-robot stock is stored in the correct location.
* Participate in the ward stock bulk fluid top-up service.
* Prepare bulk fluid orders from a picking list as necessary.
* Ensure the bulk fluid store is kept clean and tidy.
Person specification
Education and qualifications
* Good standard of general education (including Maths and English to a minimum of functional skills level 1 (GCSE E-D / 2 to 3).
* NVQ Level 2 in Pharmacy Services or Equivalent. (If you do not hold this qualification you will be expected to start this qualification within 6 - 12 months of appointment.)
* GCSE English and Maths, level 2 (C/4 or above)
Experience and knowledge
* Customer care experience.
* Previous pharmacy experience (hospital or retail).
Skills and abilities
* Able to communicate professionally and effectively with healthcare professionals, patients and pharmacy staff, verbally, digitally, and in writing.
* Able to manage time effectively.
* Able to prioritise and manage workload.
* Able to work in an organised and calm manner in a busy environment.
* Able to work to deadlines and to achieve agreed objectives.
* Occupational health clearance to carry out duties of role.
* Takes responsibility for own actions and promotes positive team working ethic.
* Shares information and good practice appropriately.
* Treats others with courtesy and respect at all times.
* Maintains high levels of concentration for prolonged periods of time.
* Flexibility to work in different areas of the department.
* Positive attitude towards personal development.
* Expected to participate on the Saturday, Sunday, Bank holiday and late rotas.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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