About Us: At Luxtanning, we pride ourselves on delivering the best tanning experience and customer service in the industry. Our salon is a welcoming, clean, and professional environment where customers can relax and enjoy top-notch service. We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Service Representatives.
Key Responsibilities:
* Greet customers warmly with a smile and ensure they feel welcome.
* Assess and respond to customer needs accurately, offering expert advice on our services and products.
* Handle card and cash payments efficiently and correctly, ensuring all transactions are processed smoothly.
* Maintain accurate records of customer purchases, including course packages, ensuring correct system entries.
* Ensure the salon remains immaculate at all times. This includes cleaning floors multiple times a day, ensuring they are dust-free and free of footprints.
* Thoroughly clean and polish sunbeds after each use—maintaining a spotless salon is imperative.
* Regularly check the cleanliness of the toilets and refill necessary supplies.
* Prioritize customer needs, balancing reception duties with other daily tasks.
* Support additional duties as needed to ensure the salon runs smoothly.
Skills & Qualifications:
* Previous experience in a customer service role is preferred.
* Strong communication skills with a friendly and professional demeanor.
* A strong commitment to maintaining cleanliness and hygiene throughout the salon.
* Excellent attention to detail, particularly in handling payments and maintaining cleanliness.
* Ability to work efficiently both independently and as part of a team.
* A passion for delivering exceptional customer service and enhancing the customer experience.
* Flexibility to work weekdays, weekends, and cover shifts as needed.
Working Hours:
* Starting from 3 hours per week, with potential for additional hours based on business needs.
* Flexibility is required to work various shifts, including weekdays, weekends, and to cover shifts when necessary.
Why Join Us?
* Be part of a supportive and friendly team.
* Enjoy a clean, positive work environment.
* Opportunity to make a real impact on customers’ experiences.
Job Type: Part-time
Pay: £6.40-£11.44 per hour
Expected hours: 2 per week
Benefits:
* Free parking
Schedule:
* Monday to Friday
* Overtime
* Weekend availability
Work Location: In person
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