Carlisle Support Services are proud to partner with Transpennine Express for the provision of a range of security, events, dispatch and customer service operations across their network.
Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years.
Job Overview
You will be working for our client onboard their trains and at stations on a designated line, managing a team of security operatives on event days. We are seeking a high calibre security supervisor who will set the standard of a 5-star service to our client, staff, and passengers of the network. This will include overseeing the deployment of security personnel onto trains and stations along the set route, whilst also overseeing the signing in process, managing break rotas, issuing of equipment and supervision throughout the shift. This would be based both onboard trains and at stations, with some remote supervision required when leading the team through incident management and network disruption.
The role is based out of either:
* Stalybridge station, Rassbottom Street, Stalybridge, Greater Manchester, SK15 1RF
* Huddersfield station, St. Georges Square, Huddersfield, West Yorkshire, HD1 1JB
The duty supervisor will be the main point of contact for the operational management teams and control centres for both Carlisle and Transpennine Express.
The shift pattern is 12:00-00:00 every Saturday. On Bank Holiday weekends (where the preceding Friday or succeeding Monday is a bank holiday), the shift would be 12:00-00:00 on both Saturday and Sunday.
Requirements
As a Security Supervisor you will be helping in all manner of ways including, but not limited to:
* Being the dedicated phone and radio holder for the TPE client
* Supporting the networking in adhering to its health and safety regulation
* Leading your team on security incidents
* Responding to crowd management issues
* Production of incident reports
The Ideal Candidate...
* ... is flexible and reliable
* ... possesses a valid SIA license, Door Supervisor-level minimum
* ... possesses a full UK driving license, with access to their own vehicle OR is able to access either Stalybridge or Huddersfield railway station after the last train of the night.
* ... has excellent communication skills and an aptitude for working with the public
* ... has a friendly, approachable and professional manner
* ... has previous experience in security or customer care
* ... is willing to undertake our in-house training programmes
* ... is based in the West Yorkshire or Greater Manchester area
A competitive hourly rate, paid monthly. Access to Wagestream - financial flexibility to instantly access your wages before payday. Free on-site parking at some sites. Carlisle Rewards - discounts, rewards, benefits and vouchers. Employee Assistance Programme. Refer-a-Friend scheme - with unlimited referrals. Full induction, ongoing training, and genuine career development.
About Us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur, Jaguar Land Rover, Tesco, BBC, Manchester Central, and many more.
Carlisle currently employs over 5,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
We believe understanding individual aspirations is key to creating personalised development plans and aligning career paths with both personal and organisational goals. Developing exceptional people is at the heart of everything we do. Our team members are empowered, supported, incentivised and offered clear career paths to help them reach their full potential. As a result, they benefit from a fulfilling career and achieve optimal job satisfaction.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.
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