Luxury Bookseller - The Bookshop by WHSmith - Harrods, Knightsbridge.Contract Type: Permanent.Working hours: 30 hours, weekend and evening shift work required.Shifts: 12.30pm-9pm 4 days a week.As a Luxury Bookseller, youll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. What being a Luxury Bookseller is all about Youll make our customer experience in our Harrods luxury concession store one they wont forget. Whether theyre rushing through for a quick visit or have time to really browse, youll make sure they leave with the luxury buy they were looking for.Our customers are at the heart of everything we do, so, for our Booksellers, nothings too much effort. That means youll be actively approaching customers and building strong relationships through your passion of books.Some of the books youll be working with can value up to £7500 so youll always need to ensure theyre being displayed as they should be. No matter what youre doing, it needs to be done to the highest standard so that our customers leave wanting to come back.This position is for a Luxury Bookseller to focus on selling our luxury and special editions from Assouline to Taschen. To succeed in this position, youll need a real flair for up selling our products and will need to have the confidence to make excellent product recommendations, showcasing our titles in an enticing way. Experience in a Bookseller environment would be highly advantageous for this role. Most importantly however, were looking for people who are truly passionate about books, great listeners, confident in selling, and who have a healthy dose of ambition. With the backing of your team, well give you all the skills you need to succeed.And for those who want to get on, well positively encourage you. As a Bookseller, theres nothing stopping you becoming a future Store Manager or working in one of our Head Offices! At WHSmith we aim to find solutions that benefit us both. There are No Limits when it comes to your career at WHSmith.Whats in it for you? Were a company that values its people, for those who want to progress, this could be the start of a whole new career. Wed love you to grow with us, so youll have access to our Retail Academy, where we have numerous training opportunities to help fulfil your potential. Dont forget, while youre with us youll also benefit from; up to 50% discount in our High Street Stores, flexible working policies, childcare vouchers and many more.About us For most of the last 230 years, books have played an integral part in the history of WHSmith. Weve been there to see the likes of Jane Austen, Charles Dickens, the Bronte sisters and Leo Tolstoy make their mark on literature, and we continue to be enthralled and surprised by writers of the 21st century such as Richard Osman, George R. R. Martin, Kate Atkinson, Ian McEwan and Terry Pratchett.Please include a cover letter with all. Unfortunately any received without a cover letter, will not move forward to interview stage.