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Customer Care - Dining area staff, Pencoed
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Client:
Location:
Pencoed, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
001c3d5d76d9
Job Views:
8
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is our commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of the dining area, making children feel welcome by handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You'll be working in a fast-paced, energetic environment. We seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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