Join a leading removals and storage company with a stellar reputation both domestically and internationally. We are looking for an experienced Branch Administrator who thrives in a professional office environment and is passionate about organisation and exceptional customer service. As the Branch Administrator, you will ensure smooth office operations and deliver an exceptional experience for our customers. Day-to-day of the role: Customer Interaction: Handle enquiries via phone and email, schedule appointments for the sales team, and provide outstanding service with a positive attitude. Office Operations: Support the Branch Manager with day-to-day administrative tasks, ensuring office procedures run efficiently and professionally. Invoicing and Documentation: Raise, issue, and manage invoices with precision and attention to detail. Team Collaboration: Work closely with colleagues to maintain a supportive and friendly work environment. Required Skills & Qualifications: Previous administration experience in a professional office environment (essential). Strong organizational skills and thorough, methodical, and detail-oriented approach. Excellent communication and interpersonal skills to interact effectively with customers and team members. Self-motivated, adaptable, and capable of managing multiple tasks with accuracy. Residency in West London for easy access to the Southall (UB2) Benefits: Competitive salary starting at £26,000 per year Company pension and profit sharing. On-site parking Cycle to work scheme. 20 days holiday. A positive work environment as part of a supportive, professional team that values your contributions and encourages your growth. Working Hours: Monday to Friday 9am to 5.30pm (1hr break). 5 days in the office. Location: Southall