At Pantechnicon, we create exceptional experiences, and our Door Ambassador is the first to set the tone. We're looking for a professional, charismatic, and guest-focused individual to join our team, ensuring every guest receives a warm welcome and a seamless entry into our venues.
About Us
Sunset Hospitality Group (SHG) has expanded into London with the launch of three new venues in the prestigious Belgravia neighbourhood, now open at the iconic Pantechnicon, 19 Motcomb Street. Each concept offers a unique culinary experience to the city. SACHI presents refined Japanese Kappo dining within seasonal omakase menus and a rooftop terrace boasting panoramic views. Amélie serves bold Provençal flavours in a day-to-night setting. LUUM, a vibrant cocktail lounge, blends Latin American mixology with an energetic atmosphere. Conceived in Tokyo by the famed Japanese-French record label, Café Kitsuné features classic pastries and cakes with a Japanese accent.
Why Join Us?
* Up to 50% employee discount across all UK locations
* Guaranteed minimum weekly hours
* Birthday off on us!
* Meals on duty
* Access to employee assistance programme
* Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it
* Generous referral bonus
* Opportunities for international relocation
* Employee events
* Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions
The Role
As our Door Ambassador, you'll be the face of Pantechnicon, creating an exceptional first impression for every guest. You'll set the tone with a warm, professional welcome, ensuring a smooth arrival experience. With your deep local knowledge, you'll be a go-to person for recommendations, assisting with inquiries, and building genuine relationships with regulars and local residents. Your presence will help create a welcoming and familiar atmosphere, making Pantechnicon a place where people feel at home from the moment they arrive.
About You
* Previous experience in a similar role within luxury hospitality, preferably multi-site experience
* Warm, approachable personality, with a genuine passion for delivering outstanding guest experiences
* Strong communication skills, with the ability to engage with all guests
* Good knowledge of the local area
* Confident in building and maintaining relationships with guests, local businesses, and residents
* Discreet and professional, able to handle potentially sensitive situations with care
* Calm under pressure, with the ability to mange multiple tasks in a fast-paced environment
* Professional demeanour and commitment to creating a welcoming atmosphere
This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people.
Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centres and more. SHG operates over 58 venues in 17 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together, all around the world.
****Candidates must have right to work in the UK****
Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.