CSW, Band 2
T&O Outpatients Department
37.50 Hours Per Week
An exciting opportunity has arisen for a motivated and enthusiastic experienced CSW to join the Trauma & Orthopaedics Outpatients team, working between both Russells Hall Hospital and Corbett Outpatients Centre.The service runs Monday- Friday (08:30-18:00) with additional weekend and evening clinics running occasionally.
This is a great opportunity to gain knowledge or build on your current knowledge and experience. You will be working in both elective orthopaedic, trauma orthopaedic as well as virtual clinics.
If you are ready for a challenge and can demonstrate excellent skills then this is the position for you.
If you require further information regarding this vacancy please contact Lead Nurse Katrina Kerr, T&O OPD, Ext 3169 or 4636 or via email
Main duties of the job
The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.
The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in house development programme.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Person specification
Qualifications & Education
Essential criteria
1. English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2
Desirable criteria
2. NVQ Level 2 in Health Care
Knowledge & Training
Essential criteria
3. Demonstrate knowledge of duties required as a Clinical Support Worker
Experience
Essential criteria
4. Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting
Communication & Relationship Skills
Essential criteria
5. Clear communication skills, oral and written
Qualifications & Education
Desirable criteria
6. Care Certificate
Knowledge & Training
Essential criteria
7. Commitment to undertake In-House training
8. Willingness to undertake NVQ Level 2 in Healthcare, as appropriate
9. Willingness to undertake care certificate
Experience
Essential criteria
10. Experience of customer care/dealing with the public
11. Reception/telephone skills
12. Computer literate
Communication & Relationship Skills
Essential criteria
13. Ability to work as part of a team
14. Demonstrates a caring attitude to patient care
15. Demonstrates respect for patient dignity
16. Honest and trustworthy
17. Able to cope with distressing or emotional circumstances
Analytical & Judgement Skills
Essential criteria
18. Able to follow instruction
19. Demonstrates a responsible attitude to their work
Planning & Organisational Skills
Essential criteria
20. Good organisational skills
21. Demonstrates attention to detail
22. Ability to work flexibly
Equality, Diversity, Inclusion and Trust Values
Essential criteria
23. Able to provide safe, caring, and effective services
24. Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
25. Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependant upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here .
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here .
Not everyone needs a ‘Skilled Worker’ visa.