Job Title: Team Leader - Commercial Account HandlersLocation: Brierley Hill, UK Salary: Circa £37,000 (negotiable depending on the candidate’s experience) The Company: A leading name in the insurance industry, our client is dedicated to providing exceptional service and innovative solutions to clients. Their Brierley Hill office is at the forefront of growth, fostering a supportive and friendly working environment that empowers the team to succeed.The Role: We're seeking an experienced and motivated Team Leader to join a customer-focused team of professionals. This is an outstanding opportunity to lead and nurture a team of Commercial Account Handlers, guiding them to achieve exceptional outcomes for clients. You’ll play a key role in supporting small to medium-sized businesses, ensuring the customer remains at the heart of everything you do. Your responsibilities will include:• Managing a team of Commercial Account Handlers, supporting and motivating them to deliver excellent service.• Conducting regular one-to-one and team meetings, providing guidance, feedback, and coaching.• Utilising data for performance management and conducting progression review meetings with the team.• Hitting financial targets and ensuring the team adheres to budget guidelines.• Carrying out team audits to ensure accuracy and attention to detail.• Empowering the team with in-depth knowledge of insurance products and policies.• Balancing multiple tasks in a fast-paced, agile, and supportive environment. Comprehensive training will be provided through the training academy to help you succeed and excel in this role. The Required Skills:• Previous experience in a team leader role or the insurance sector is preferred but not essential.• Demonstrable experience in Commercial Broking (minimum four years required).• Cert CII qualification is desired, along with experience working to targets in a regulated environment.• A motivated, goal-oriented attitude with an approachable management style.• Strong communication skills, with the ability to listen, coach, mentor, and support your team.• Proficient in utilising data for performance management and decision-making.• Previous mentoring experience or a background in Account Handling/Executive roles in the commercial insurance sector.• Eligibility to work in the UK is essential. Job Synonyms: Team Manager, Insurance Team Leader, Commercial Account Leader, Broking Team ManagerReferral Fee: Not right for you but know someone suitable? Please get in touch to enquire and secure a referral fee for a successful recommendation.