Job Description
We are seeking a proactive and customer-focused Commercial Account Handler to join our dynamic team at a growing insurance brokers in North Staffordshire. This role is pivotal in managing and developing relationships with clients in the commercial and business insurance sector.
Location: Stoke on Trent, ST5
Salary: £28,000 - £35,000 depending on experience
Working Hours: Monday – Friday 9am – 5pm (flexible when required)
Key Responsibilities:
* Client Management: Handle a portfolio of commercial insurance clients, providing expert advice and tailored solutions.
* Sales Development: Identify and pursue opportunities to upsell and cross-sell insurance products to meet client needs and achieve sales targets.
* Policy Administration: Manage renewals, mid-term adjustments, and new business policies efficiently and accurately.
* Customer Service: Deliver exceptional service by promptly addressing client queries and concerns, ensuring their insurance needs are fully met.
* Market Liaison: Negotiate with insurers to secure competitive terms and coverage for clients.
Skills and Qualifications:
1. Proven experience in commercial insurance, with a strong understanding of products and services.
2. Excellent communication and negotiation skills.
3. Excellent problem solving skills.
4. Ability to work in a...