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We are seeking 3 Seasonal Museum Associates to work at our Derwent Pencil Museum in Keswick, which attracts over 80,000 visitors a year. We continually update and refresh our exhibition of pencil manufacture and local history, as well as our café and retail space showcasing Derwent products and other art materials and gifts.
We are looking for enthusiastic additions to our team to help provide customer-focused services across the museum, coffee shop, and retail area.
We are offering work on a temporary fixed-term basis (minimum of 3 days per week with the possibility of additional days), starting from mid-March until the beginning of November 2025 (we can be flexible to fit in with school or university or other commitments).
Experience in retail, café work, or similar and an interest in art would be an advantage.
Responsibilities
* Process sales of entrance tickets to the museum.
* Assist guests during the introduction to their visit through distribution of quizzes and other informative information to enhance their experience.
* Retail sales and product demonstrations.
* Take, prepare, and process café orders with regards to food and beverages ensuring at all times consistency of service and excellent visitor care.
* To upsell food, beverage, and retail products with the aim of maximizing catering and retail income.
* Maintain cleanliness of café, outside seating, museum, and retail gift areas at all times.
* Restock all display stands, shelves, and fridges in the retail shop and catering facility.
* Any other reasonable duties as required.
* Compliance with appropriate Health & Safety requirements.
* Demonstrate the Company values at all times and to be an ambassador for the Derwent Brand.
Qualifications
* Passionate about customer service.
* Experience in retail sales and catering.
* Team player.
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