At Terminal Parking Ltd, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Terminal Parking Ltd, and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Terminal Parking Ltd is the perfect place for you. Join us to create unforgettable journeys together.
Role Description
We are recruiting for an ambitious Travel Sales Manager - Middle East (Market) with a passion for travel along with extensive travel experience, to join our team. With support and direction from the Head of Programme, the Travel Sales Manager is responsible for delivering excellent sales and service results. The Travel Sales Manager role is focused upon the recruitment, training, management, and motivation of their team ensuring Country Specialists are fully able to maximise sales from the initial sales enquiries that arrive in the team, and to actively seek to generate new leads where incoming leads are insufficient.
Duties
* Develop and execute a client development and sales strategy targeting clients across the Middle East and India to achieve revenue and engagement goals.
* Cultivate strong relationships with Destination Management Companies (DMCs), luxury travel agents, private member clubs, concierge services, and other high-end service providers.
* Plan and deliver bespoke client engagement events.
* Organise and oversee Familiarisation (Fam) trips to showcase the brand’s offerings and build long-term client loyalty.
* Represent the organisation at industry events, networking functions, and client meetings.
* Maintain accurate records of all bookings and transactions while ensuring compliance with company policies.
* Travel across the Middle East and India to foster relationships and deliver impactful client engagement.
* Handle all outbound holiday packages for groups and individuals in the Middle East market.
* Design travel daily itineraries with new ideas for groups with competitive prices.
* Responsible for promoting tourism & devising customer development initiatives/campaigns with the aim of generating and increasing revenue.
* Sales capabilities creating annual, seasonal & monthly sales plans for the Middle East market.
* Provide sales training and constant support to Country Specialists within your region and ensure their product knowledge is continually up to date.
* Take responsibility for responding to operational and emergency situations in your region, including issues caused by suppliers, airlines or unexpected events to ensure best results for clients.
About You
You are a proactive and results-driven individual, with experience of managing a successful sales team. You have a proven and consistent track record of excellent sales and customer service and your organisation skills and the ability to manage a high workload are second to none. You will be a clear and confident communicator who is resilient to pressure and have excellent customer service and problem-solving skills.
Additional Experience Required
* Comfortable managing others in an inspirational and encouraging way.
* Passionate about travel, possessing a strong appreciation of different cultures.
* Motivated by achieving results through their team and feel at ease negotiating with suppliers.
* Proven skills in customer service and complaint handling are essential.
* Natural organiser, ability to multi-task and high attention to detail.
If you are enthusiastic about creating memorable travel experiences and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Travel Manager.
Job Type
Full-time
Pay
£29,000.00-£39,000.00 per year
Schedule
* Monday to Friday
* Weekend availability
Reference ID
315105
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Travel Arrangements
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