JOB PURPOSE: The aim of the service is to provide accommodation-based step-down (High/Medium/Low) support to people referred by designated referral agencies that will allow them to address their complex support needs and prepare for independent living. The service will provide support pathways to 14 people and will be flexible and responsive to the multiple needs of service users including people: Age 18, both male and females People with mental health problems, including dual diagnoses. People with personality disorders People with substance misuse People with forensic history As a Mental Helath Support Worker, you will have a significant role in providing high-quality care and support to service users. KEY AREAS OF RESPONSIBILITIES: Provide emotional support and actively listen to individuals with mental health conditions. Assist individuals in developing and maintaining coping strategies to manage their symptoms. Facilitate and participate in therapeutic activities and group sessions. Monitor and record individuals' mental health status and report any significant changes. Administer medications as prescribed and monitor their effects. Assist individuals with daily living activities, such as personal care and meal preparation. Support individuals in accessing and engaging with community resources and support networks. Collaborate with the multidisciplinary team to create and implement individualised care plans. Assist in crisis intervention and de-escalation techniques. Educate individuals and their families about mental health conditions and treatment options. Advocate for individuals' rights and promote their social inclusion. Document observations and interventions accurately and maintain confidentiality. Support individuals in developing and achieving their goals for recovery and independence. Promote a safe and therapeutic environment for individuals in mental health settings. Engage in continuous professional development to enhance knowledge and skills in mental health support. Other Responsibilities and Duties as Required Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. This Job Description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to consider changes and developments in service requirements. Any changes will be discussed fully with the post holder. DESIRED: Experience in working as a Mental Health support worker Experience in working in a mental health acute/PICU setting Mental Health first aid training and NVQ Level 2 in Health and Social Care BENEFITS: In return for joining us, we can offer a range of benefits including: Opportunity to complete your apprenticeship in health and social care Refer a friend payment scheme which is £250-500 bonus if working with us personally for over 6-month period. Competitive rates of pay Opportunities to progress through our personalised career paths into more senior and management roles Free training to help develop and enhance your skills For our staff, we are now offering Perk box- an employee experience app that comes with a lot of perks such as Discounts across 350 retail stores FREE prize draws to win £500 worth of White Stuff goods. FREE courses, counselling, legal & financial advice 1 free movie download a month. BENEFITS: In return for joining us, we can offer a range of benefits including: Opportunity to complete your apprenticeship in health and social care Refer a friend payment scheme which is £250-500 bonus if working with us personally for over 6-month period. Competitive rates of pay Opportunities to progress through our personalised career paths into more senior and management roles Free training to help develop and enhance your skills For our staff, we are now offering Perk box- an employee experience app that comes with a lot of perks such as Discounts across 350 retail stores FREE prize draws to win £500 worth of White Stuff goods. FREE courses, counselling, legal & financial advice 1 free movie download a month.