Aspire www.aspirejobs.co.uk/job-search/national-account-manager OfficeManagement
National Account Manager Poole
National Account Manager, Poole
Added 20 Jan 2025
Job Summary
National Account Manager
Location: Poole
Hours: Mon-Fri 0800am-1700pm
Salary: £35K DOE
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
Aspire Jobs are delighted to be working with our client who is a well-established family-run business and is now looking for an additional member of staff to join their hardworking team of 6 at the office based in Poole, Dorset.
The successful National Account Manager will need to be accountable for building and managing relationships with 30-35 National Accounts. You will be accountable for nurturing your account to ensure it grows to its full potential. The successful candidate must have excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner.
Own Transport is essential for this role.
Key Responsibilities
The successful National Account Manager will:
* Have account management experience previously
* B2B or B2C experience
* Be comfortable selling via phone or in virtual meetings with both existing and prospective customers
* Possess negotiation and persuasion skills
* Have excellent attention to detail
* Demonstrate good levels of commercial acumen
* Have good IT skills
* Be able to multitask
* Exhibit time management skills
* Have a positive “can do” attitude
* Be a team player
Job Duties
Job duties for the National Account Manager are:
* Making appointments for the Business Development Managers ensuring you are maximising every opportunity
* Documenting customer interactions on the CRM system
* Identifying and selling new products
* Proactively scheduling and completing a volume of outbound customer calls per day
* Nurturing accounts to ensure they grow to their full potential
* Actively engaging with the Management, fulfilment, and operations teams
* Maintaining positive client relationships through high service levels
* Scheduling customer account reviews with the Business Development Manager and Sales support
* Documenting and following all processes specific to customer accounts
* Proactively working with the broader sales team to aid the development of business opportunities
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