Job Summary
We are seeking a highly motivated and organized Retail Shift Manager to join our team. As a key part of the Store Team, you will be responsible for maintaining high standards, motivating your team, and ensuring seamless store operations.
The successful candidate will have experience leading a team in a fast-paced environment, with excellent communication and problem-solving skills. If you are passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply.
Key Responsibilities:
* Motivate and support your team to achieve targets and deliver exceptional customer service
* Solve problems quickly and effectively, delegating tasks as needed
* Create a positive and inclusive work environment where colleagues can thrive
* Manage store operations in the absence of the Store Manager or Deputy Store Manager
* Ensure smooth shift operations, including freshness, cash processes, inventory, and stock management
* Deliver an outstanding customer experience every time
Requirements:
* Proven experience leading a team in a busy retail environment
* Excellent delegation and motivational skills
* Patient and friendly demeanor, with the ability to remain calm under pressure
* Passion for delivering exceptional customer service and driving sales growth
* A proactive and encouraging approach to supporting colleague development and store operations
Benefits:
* Competitive hourly pay rate based on equal opportunity and pay structures
* Opportunities for career progression and professional development