Registered Care Manager Domiciliary Care - (Minimum 1 hour calls) Bradford Salary- £35,000 Client group- 18 years old and above Must be a car driver Our young and thriving Bradford & West Leeds office is now established Our ongoing mission is to brighten the lives of seniors; giving them a sense of purpose, wellbeing & worth This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager with a strong care background and a passion for high quality care to join our enthusiastic care team based in our Bradford & West Leeds office. As our Registered Care Manager, you will be responsible for the continuing growth and development of our domiciliary care service ensuring the delivery of outstanding quality care. This will include being responsible for the efficient running of the business, quality control, managing the needs of the clients and day-to-day management of internal staff and our Care Professionals. In this varied and challenging role, you will be involved in: Working closely with the Director to coordinate the growth and development of a high quality private domiciliary care service for older people in the local area Networking in the local community to raise awareness of the service Promoting the highest standards of care and service Recruiting and training Care Professionals Converting new client enquiries and coordinating staffing rotas Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly Ensuring successful operation of quality control systems and performing quality assurance visits for clients Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements Promoting a positive culture in line with the Home Instead ethos and values. To be successful, you will: Have extensive care experience with excellent customer service and people management skills Be commercially aware Have strong influencing skills Be able to demonstrate achievement of business growth targets Have the ability to build good working relationships Have strong organisation and planning skills Have the drive and motivation to take on a broad role and develop our care services Be able to work well and accurately under pressure whilst working independently with minimal supervision Be flexible to meet the demands of the business including participating in an on-call rota. Possess a minimum qualification of NVQ Level 3 in Health & Social Care and be willing to work towards the NVQ Level 5. Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle. We offer the following benefits: Competitive initial salary of £35,000 per annum, based upon experience The ability to grow and progress further up the career ladder into future roles Rewards Scheme and Care Professional social events Employee support line Access to our online discounts portal Laptop and Work Mobile Phone Holiday Entitlement: 25 days plus 8 days statutory Bank Holidays (33 days in total) LEEJP