Your new company A successful and rapidly-growing family run business in the heart of Wolverhampton which has a small, but expanding, sales and customer service team. This company is in the manufacturing and distribution industry. Your new role Sales / Customer Service / Account Management£25,000 per annum generous bonus schemePermanent and full-timeOffice based, Wolverhampton City Centre (no hybrid) Key duties: Acting as the first point of contact for all customer enquiries Processing customer orders and liaising with the relevant department to ensure customer satisfaction Full administrative duties of customer accounts Outbound calling and prospecting for new business Using your own initiative and market knowledge to identify leads for sales Supporting the retention and expansion of the customer base Using a bespoke internal CRM system What you'll need to succeed 2 years experience in a sales-based role is essential for this position Experience using a CRM system Excellent administration skills and ability to process customer orders Ability to work in a small, close-knit team What you'll get in return Excellent market salary and a generous bonus structure Free onsite parking Great career progression and ability for professional development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk