Description Support clients in trading Futures and Options, ensuring effective margin settlement and exceptional client service. As a Cleared Margin Client Service Representative Analyst in the Global Clearing Operations team, you will support clients trading Futures and Options and over the over-the-counter (OTC) Cleared Derivative products. You will be responsible for agreeing and settling margin values with clients, ensuring the bank's risk is covered. You will work closely with buy-side clients and internal partners to provide exceptional client service and operational support. Job Responsibilities: Develops and enhances the Clearing Client Service offering. Provides flexible support to Prime Financial Service businesses in a changing market environment. Responds to incoming margin settlement requests, compare them to exposure, and agree on asset movements. Investigates and resolves counterparty failed settlements and disputed margin requirements. Addresses client portfolio queries and escalate issues as needed. Required Qualifications, Capabilities, and Skills: Ability to work an 11am-7pm shift two days a week, with core hours of 9am-5pm UK on other days. Experience in client services or a similar role with strong relationship-building skills. Knowledge of OTC Derivative products, Futures, and Options. Problem-solving skills and strategic thinking for process improvements. High level of accuracy, attention to detail, and numeracy skills. Proficiency in Outlook, Excel, and Word. Strong communication skills for detailed interactions across business lines. Preferred Qualifications, Capabilities, and Skills: Experience with buy-side clients such as Hedge Funds and Investment Advisors. Familiarity with Prime Brokerage, Credit Executives, and Middle Offices.