Overview:
TekWissen Group is a workforcemanagement provider throughout the USA and many other countries inthe world. Our client is a global provider of managed servicesinfrastructure solutions consulting and products. The Companyoffers endtoend managed services technology and consulting toenable the digital workplace for enterprise midsize and smallbusinesses. In business since 1987 Client provides ManagedWorkplace Services including IT solutions and hardware and softwareresale integration and support services and has numerouspartnerships within the technology space such as HP IBM Cisco DellApple Inc Jamf Pro AirWatch and Microsoft.
Position: Command Centre Tech
Location: Scarborough ON M1W 3E8
Duration: 9 Months
Job Type: Contract
Work Type: Hybrid
Language: English
Job Description:
* The Command Center will operate under client direction.
* Based on preapprovedlist of users to be upgraded initiate final integration and /orinitiate in place upgrade after the Deployment Technician contactsthe Command Center
* Track all issues related to building.
* Troubleshoot failing migrations.
* Escalate ifnecessary if rollback procedures may be warranted (based onclientprovided criteria)
* Execute rollback procedures if necessary
* Report on the status of theentire conversion night.
Knowledge and Skills
* 57 years of work experience in IT environmentand/or degree in computer science engineering information systemsmath or business
* Experience with Microsoft Windows desktop platform andassociated infrastructure
* Familiarity and troubleshooting desktop platform networkand application issues
* Thorough understanding of network and domaintechnologies including DHCP DNS Active Directory
* Strong ability to multitask andprioritize multiple competing deliverables
* Excellent customer service skills
* Good interpersonalskills when interacting with clients and coworkers
* Ability to work in a teamenvironment
* Stronganalytical and problemsolving skills
* Influencing skills
* Data driven decision making
* Knowledge of financial servicesindustry and branch environment would be an asset
TekWissen Group is an equal opportunityemployer supporting workforce diversity.