Job description Who We Are At Leadcare Nursing, were more than a healthcare provider were a family. We proudly serve Northern Ireland with compassion, professionalism, and purpose. Behind every excellent care experience is a solid, well-organised team and thats where you come in. Were looking for an Office Manager whos not only organised and efficient, but who also shares our values of kindness, teamwork, and excellence. If youre ready to be a key part of a growing company where your ideas matter and your work is valued, wed love to hear from you. Whats in It for You? At Leadcare Nursing, youll enjoy: A competitive salary (£32,000£40,000). 31 days of annual leave (including bank holidays). Hybrid working options: at least 1 day from home per week after probation. A supportive, friendly work environment where your wellbeing matters. Opportunities for professional development and training. Flexitime and family-friendly policies to support work-life balance. Clear paths for career progression into senior leadership roles as the company continues to grow. What Youll Be Doing Lead & Support: Manage and mentor the admin and operational staff to ensure a well-functioning, positive office environment. Foster a culture of continuous improvement across the operational team. Organise team meetings, prepare reports, and maintain clear communication. Liaise regularly with the Registered Manager and company directors to provide updates, share insights, and support strategic decision-making. Record and report any compliments, complaints, accidents, incidents, and untoward events to the Registered Manager, completing all necessary documentation. Drive Performance & Collaboration: Monitor key performance indicators (KPIs) and implement corrective actions where needed. Collaborate with other departments to support overall business performance. Build relationships with new and prospective clients to contribute to business growth. Ensure compliance with industry regulations and internal company policies. Conduct regular audits to identify opportunities for improvement, maximise growth, and drive sales. Keep Things Running Smoothly: Oversee day-to-day office operations, including HR administration, payroll assistance, and invoicing. Ensure company records and systems are accurate, up-to-date, and fully compliant. Liaise with care staff and clients to coordinate services and resolve any issues efficiently. Help Us Grow: Participate in recruitment and compliance activities, and support the onboarding and induction of new staff. Be confident in delivering or supporting mandatory training for healthcare staff, including Basic Life Support and Manual Handling. Assist the Registered Manager and HR Manager with various HR and operational processes as required. Suggest and implement operational improvements to enhance team wellbeing and company efficiency. Support quality assurance activities and help prepare for audits and inspections. What Makes You the Perfect Fit? Were looking for someone whos organised, proactive, and people-focused. Youre confident juggling multiple priorities and committed to making a positive impact every day. Must-Haves: Minimum of2 years experience in a management role, ideally within office administration or healthcare. Strong organisational skills and a high attention to detail. Excellent communication and leadership abilities. Confidence using Microsoft Office and digital systems. A team player with a positive, can-do attitude. Nice-to-Haves (but not dealbreakers): HR or bookkeeping experience. A qualification in business administration or management. A relevant HR qualification or certification. Experience delivering in-house training to staff or teams. Why Youll Love Working Here At Leadcare Nursing, youre not just a number youre part of a team that celebrates wins, supports growth, and values your contributions. Whether its flexible working hours, leadership opportunities, or a workplace that truly listens, were here to help you thrive. How to Apply Application Deadline: 15/05/2025 Send your CV and a brief cover letter to or call for more information. Job Types: Full-time, Permanent Pay: £32,000.00-£40,000.00 per year