Test/Assessment Analyst
Location: Manchester, United Kingdom
Job: PRODUCT MANAGEMENT
Schedule: FULL_TIME
Do you want to make an impact on the lives of thousands of learners?
As an Assessment Leader / Test/Assessment Analyst, you will own the end-to-end delivery of assessments for your portfolio of qualifications. Reporting to the Head of Subject and working as part of a wider team that includes product management, marketing, and sales, you will play a key role in delivering a professional and customer-focused service.
KEY ACCOUNTABILITIES
1. You will certify that question papers are engaging, inclusive, and relevant; ensuring marking happens accurately and on time; and setting grade boundaries.
2. Ensuring the quality of all assessment materials by fully engaging with the continuous cycle of improvement.
3. Analysing and interpreting assessment data to ensure comparability and consistency in our question papers.
4. Overseeing question paper/assessment material production and sign-off to a deadline for a qualification or set of qualifications.
5. Focus on providing the best in-class customer experience, support, engagement, insight, and retention of customers.
6. Providing customer-friendly support to help customers understand the assessment processes.
7. Supporting on various assessment initiatives across the department such as digital assessments, the mock service, etc.
8. Quality monitoring examiners and their marking of examinations.
9. Ensuring timely escalations to the Head of Subject on adherence to schedules or on regulatory matters.
10. Adhering to regulatory and internal procedures and obligations at all stages.
11. Identifying efficiencies and quality enhancements in processes.
12. Working collaboratively within your subject team as well as across the wider Assessment team.
13. Motivating, leading, and managing a team of senior examiners.
14. Managing your own training and seeking advice and support from the Head of Subject.
WHAT WE ARE LOOKING FOR:
Assessment Leader / Test/Assessment Analyst may have a range of experience in assessment roles, such as a teacher in a School or College, or some other role within the education sector. Ideally, you will have had previous experience in a customer-facing role and will have a subject specialism and/or experience of assessment materials and processes within a regulated framework. However, a background in education is not essential. Anyone with a keen interest in the sector with the appropriate skills, experience, and willingness to learn will be considered.
As a highly motivated individual, you’ll have the aptitude to prioritise and manage your own workload effectively, ensuring crucial tasks are managed within tight deadlines. Experience of project management and/or delivery would be an advantage. You will need to problem-solve successfully, react positively to change, and be an effective communicator with the skill to influence others while working collaboratively with key stakeholders.
Other challenges include:
1. Maintaining attention to detail even with repetitive tasks.
2. Adapting to the challenges of each qualification.
3. Adapting to different IT systems.
4. Supporting Assessment Associates in their use of new technologies.
5. Influencing and working closely with Assessment Associates and internal stakeholders.
6. Simultaneously managing tasks for multiple examination series.
Contract: Permanent. Full Time, 37.5 hours per week
Role location: This is a hybrid role and will allow home working as well as from our office in Manchester at least 2 days per week. Occasional travel to our London office may be required.
Please note: We will only consider applications from candidates who submit a current CV and covering letter.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
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