To provide comprehensive administration and secretarial support to the Shropshire Wheelchair and Posture Service, (a specialist clinical and mechanical multidisciplinary team who provide a service to people with mobility problems requiring a wheelchair).
Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.
Main duties of the job
* Share responsibility for reception desk.
* Be the first point of contact for service users; booking and arranging appointments, general enquiries.
* Book and plan clinics whilst liaising with manufacturer representatives and clinicians.
* Provide secretarial support for the service: managing and coordinating diaries, ordering, and taking minutes.
Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person Specification
Training and Qualifications
* Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
* Intermediate IT skills RSA 3 / NVQ Level 3 or equivalent.
Experience
* Experience of Microsoft Office packages e.g., Word, Excel.
* Experience of patient-related data collection systems.
Knowledge and Skills
* Excellent interpersonal and communication skills - including observation, listening, and empathy skills.
* Ability to organise and prioritise.
* Able to work as part of a team as well as independently.
* Able to take responsibility for appointment organisation without direct supervision.
* Knowledge of confidentiality issues.
* Good telephone skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Salary
£24,071 to £25,674 per annum / pro rata
Reference number
825-6859151-OPS
Job locations
Wheelchair and Posture Service, Shropshire Rehabilitation Centre.
#J-18808-Ljbffr