* Immediate start
* Flexible working patterns & shifts
About Our Client
The client we are currently representing are a large product manufacturers who specialise in facilities equipment supply directly to large retail accounts & general construction trades.
Job Description
Key responsibilities consist of:
* Proactively contact customers whose instruments are nearing the end of life to discuss suitable alternatives.
* Reach out to existing customers who have become inactive to re-engage them.
* Take ownership of all portable enquiries, pre-qualifying them and consulting with team members as needed throughout the sales pipeline until the deal is won or lost.
* Identify opportunities to upsell and cross-sell products and services that best serve customer needs.
* Manage targeted campaigns on LinkedIn to promote product and service offerings.
* Oversee the service reminder process, ensuring all service instruments-including those not originally sold by us-are recorded in our system, followed up on, and maintained in the SAP database.
* Work closely with the marketing team to implement strategies for nurturing existing customers.
* Lead focused initiatives to secure and retain business where we have exclusivity.
* Provide coverage for external PSMs during holidays, exhibitions, or conferences.
* Research and evaluate new technologies to assess their potential impact on the business and identify key target markets.
* Develop useful tools and reference materials to support team training and development.
* Actively listen to customers and gather insights to assist with pre-sales inquiries.
The Successful Applicant
The successful candidate will:
* Strong verbal and written communication skills with a professional approach.
* Ability to own and manage a sales pipeline, ensuring timely follow-ups on enquiries and leads.
* A proactive sales mindset, always identifying new opportunities in any situation.
* Capable of managing expectations across all parties in the sales pipeline and keeping stakeholders informed.
* Dedicated to delivering an outstanding customer experience at every touchpoint, always striving to exceed expectations.
* Excellent problem-solving skills with an independent and process-improvement mindset.
* Strong attention to detail and commitment to accuracy in all tasks.
* Confident in questioning, challenging, and providing feedback to improve team performance.
* Skilled in creating, managing, and reporting on sales activities, conversion rates, and business outcomes.
* Demonstrates empathy and active listening to fully understand customer needs.
* Willing to engage in sales training to enhance customer interactions by asking relevant questions and offering suitable products or services.
* Positive and professional attitude with a passion for learning and self-improvement.
* Genuine interest in working in a sales/technical environment and developing relevant skills.
What's on Offer
* Basic starting salary of £30k
* Bonus included on top of basic
* Pension contribution
* Progression opportunities
* Internal development & career pathway to general operations roles
* Flexible working patterns
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