Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.
Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.
Which is why we are investing over £2billion into construction projects over the next five years to improve the services we provide.
With that in mind we’re looking for a Service Delivery Leader to help us as we do so. We have a part time role available working 22 hours a week on a Monday, Wednesday and Friday.
Are you IOSH qualified and have experience in managing contractors and suppliers? Do you also have experience in working compliantly and safely? If so and you’re also an enthusiastic individual who can work using their own initiative, then read on.
EVERYTHING YOU NEED TO KNOW
We’re looking for a Service Delivery Leader to play a crucial role in ensuring our sites are safe, compliant, and running smoothly. You’ll be the go-to person, stepping in to cover gaps due to holidays or sickness, and proactively managing our key operational sites. You’ll work closely with Site Managers, service partners, and key stakeholders to deliver top-tier FM services across the region.
You’ll be the go-to problem solver, ready to travel across your region to resolve property issues and cover key roles when needed. Supporting Site Managers, you’ll help maintain high service and compliance standards while working with supply chain partners to ensure smooth operations. You’ll also coordinate site moves, ensuring everything runs seamlessly.
Regular audits and compliance checks will be part of your role, keeping buildings safe and up to standard. You’ll provide front-of-house support when required, oversee HSQE monitoring, and manage site inductions for facilities staff.
Acting as a key contact for site users, you’ll ensure strong communication between stakeholders and the property team. You’ll also oversee contractor work, ensuring efficiency, high performance, and a well-managed working environment.
Having stakeholder management skills for this role is key as you’ll be a key point of escalation for any potential issues. You’ll work closely with our supply chain partners to ensure activity is delivered on time to the correct standard. In addition to this, you’ll also support, coach, and guide your peers in the service delivery team to ensure compliance and safety on site.
This is a fantastic opportunity for a person who has these skills and the successful candidate will also get involved in a wide range of capital delivery projects liaising with contractors & the stakeholders on site.
WHAT YOU’LL BRING TO THE ROLE
Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.
Apart from being a great fit for the team we’re seeking someone with strong analytical skills and the ability to manipulate data, excellent system skills, and be confident presenting graphical data. Excellent communication and numerical skills are key, as is the ability to work well within a team adopting a flexible approach. You will be expected to make independent decisions and be organised with your time. Ultimately, we are looking for someone who is passionate about achieving great results.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences, and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.
And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.
WHAT’S IN IT FOR YOU
It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:
* 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
* Annual bonus scheme (of up to £1,500 per annum based on company performance)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our ‘Academy’
* Electric vehicle scheme and retail offers
* Family friendly policies
* Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.
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