* Permanent, full time role with great benefits.
* Progression opportunities, great culture, and modern office.
About Our Client
This organisation is a well-established entity in the insurance industry, employing over 500 people. With a focus on innovation and excellent service, this company operates in multiple locations across the UK, aiming to provide top-quality insurance products to its clients.
Job Description
* Efficiently handle insurance claims from initiation to resolution.
* Provide excellent customer service to all clients, ensuring their queries are answered promptly.
* Maintain accurate records of all claims in the company's database.
* Coordinate with other departments to facilitate the processing of claims.
* Identify potential fraudulent claims and escalate them to the appropriate department.
* Keep up-to-date with the latest trends and developments in the insurance industry.
* Work towards meeting set targets and KPIs.
* Participate in training and development activities to further enhance skills and knowledge in the insurance industry.
The Successful Applicant
A successful Claims Specialist should have:
* A degree or equivalent qualification in a related field.
* Excellent customer service and communication skills.
* A strong understanding of the insurance industry.
* Proficiency in using computer software and databases.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
* Excellent problem-solving skills.
What's on Offer
* A competitive salary ranging from £22,000- £30,000 per year.
* Generous uncapped bonus structure of between £4k-£6k per anum.
* A comprehensive benefits package.
* Generous holiday leave.
* A supportive and friendly company culture that encourages continuous learning and development.
* The chance to work in a growing and innovative insurance company.
We invite all interested candidates who fit the above criteria to apply for this exciting role within our customer service department.
Contact
Amy Parry
Quote job ref
JN-042024-6388376
Phone number
+44 151 255 3765